Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #136804

Complaint Review: Cellular One - McAlester Oklahoma

  • Submitted:
  • Updated:
  • Reported By: blanchard Oklahoma
  • Author Confirmed What's this?
  • Why?
  • Cellular One 401 E. Wyandotte McAlester, Oklahoma U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I got service thru Cellular One for my daughter because they had an unlimited minutes package and with her being a teenager I needed that. Right from the start we had problems with the phone and ended up having to change phones.

We ended up moving to another town within state and after moving realized that she didn't have service in our new town. When we called to get a number change and see why we didn't have service they stated that they didn't cover that area. I asked what I should do about her phone and was more or less told sorry about your bad luck.

That was back in October of 2004 and it is now the end of March 2005 and I am still being billed for her phone and I have called and sent letters saying I want someone to call me and work out this problem because I am not paying for a phone that can't be used by no fault of my own. They refuse to work with me and add $80 to the bill every month for service fees when the phone is not even in use.

They have got to be the WORST cellular company I have ever dealt with!!! Their customer service is basically non existing and they always end my calls with I will have to have someone to call you back. Well guess what they never do. I have kept track of all of this with times and dates and I can't wait until they turn me over to a collection agency and I dispute this with all the documentation I have. I hope they choke on it!!!

Toni
blanchard, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 03/29/2005 04:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellular-one/mcalester-oklahoma-74501/cellular-one-ripoff-mcalester-oklahoma-136804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
10Consumer
0Employee/Owner

#10 Consumer Comment

good plan...but does not help coverage

AUTHOR: Steven - (U.S.A.)

POSTED: Tuesday, February 28, 2006

Mary I am happy we have this plan out..but 1 thing you need to remember is the plan will not help the coverage unless they are on digital going to tdma that might help the coverage...You could switch to the national unlimited and it still will not help coverage...its all about where the towers are..

hope that helps you out Mary!


keep up the good financial work! :)

Respond to this report!
What's this?

#9 UPDATE Employee

Please read this!

AUTHOR: Mary - (U.S.A.)

POSTED: Sunday, February 26, 2006

I am an employee of Dobson Cellular One and I understand your frustration! I can help you if you'd like. If you're still a customer we have a plan that has UNLIMITED STATE WIDE USAGE, it covers all long distance and roaming charges and it's $50.00 a month! You can add neighboring states like Nevada, Texas, etc to your plan for $5.00 more for each additional state (if need be). This should cover the problem your daughter is having with not getting coverage in the area she moved too! Please contact customer service and we can switch your rate plan right away! I am so sorry this has happened to you!

Respond to this report!
What's this?

#8 Consumer Suggestion

good question!

AUTHOR: Steven - (U.S.A.)

POSTED: Thursday, December 15, 2005

I really dont know why we have contracts either...I am just customer service....but im pretty sure all cell phone companies work just the same.....you have a cellular phone and a tower that you bounce off of its just the plans they are always after....and god forbid credits...

Respond to this report!
What's this?

#7 Consumer Comment

The problem with cell phone companies ...

AUTHOR: Adam - (U.S.A.)

POSTED: Wednesday, December 14, 2005

... is that everyone hates them. Why is it they have to have lengthy contracts anyway? If they provided a good service for a reasonable fee, they wouldn't have to "hook" or "trick" us into lengthy contracts to maintain business. Why is it so many people still look for another company when they're contract expires?!

Respond to this report!
What's this?

#6 Consumer Comment

The problem with cell phone companies ...

AUTHOR: Adam - (U.S.A.)

POSTED: Wednesday, December 14, 2005

... is that everyone hates them. Why is it they have to have lengthy contracts anyway? If they provided a good service for a reasonable fee, they wouldn't have to "hook" or "trick" us into lengthy contracts to maintain business. Why is it so many people still look for another company when they're contract expires?!

Respond to this report!
What's this?

#5 UPDATE Employee

I did get my paycheck on time. Most people do when they have direct deposit.

AUTHOR: Steven - (U.S.A.)

POSTED: Saturday, December 10, 2005

You are probably upset because you do not have direct deposit and it takes awhile to get your paycheck.

As for your comment on ripping off the elderly?

Yeh thats exactly what we aim to do! No this is wrong!

I know when I have an elderly person on the phone needing assistant i will go above and beyond to help them out. This is why I get so many kudos at work. I'm sorry if you feel like YOUR OWN company has ripped you off. But i know this is wrong.

I think Cellular One is a very good company to work for and we have great benefits, great pay.

As for GSM i think it is the best service to be on. Not only do we have GSM T-mobile , Cingular and many other companys have it too.

I wouldn't be posting things like this up. There are ways to track down who posted comments and if you work for the company they can find a way to see who really posted it....looks like you wont be having a job soon

Respond to this report!
What's this?

#4 UPDATE Employee

Steve is a Fraud

AUTHOR: Billy - (U.S.A.)

POSTED: Friday, December 09, 2005

Cellular Ripps off people from the okc call center, ohio center etc, the GSM does not work they take advantage of the elderly, and customer service is a no no//// sell sell sell is the motto and hope they do not call back and if they do play DUMB. Steve get a real life and you know as well as I do GSM is a farce. When the ne w generation comes along I hope I am long gone. Cell Ones motto, My lie way or the highway. They should be investigated bt the FTC
Concerned yet I do not want to be home less. Oh by the way Steve I hope you at least receive timly paychecks

Respond to this report!
What's this?

#3 Consumer Comment

And Your report on here is for what??

AUTHOR: Steven - (U.S.A.)

POSTED: Friday, November 04, 2005

If Cellular One worked it out with you then why do you have a rip off report on here? Knowing the history of Cell One they probably just did it your way to get you to shut up and stop calling... I would re-read the contract because even if you move they are not responsible if you do not have service....

Respond to this report!
What's this?

#2 Consumer Comment

Get your facts straight!!

AUTHOR: Toni - (U.S.A.)

POSTED: Thursday, November 03, 2005

Steve in Youngstown, OH who left the message saying that we must be dumb. Well you need to get your facts straight, because Cellular One did see that they were wrong and settled the issue NOT for the $850 they first asked for, but for $113!!!!! So I would say if they were not wrong then they would not have settled for so much less. So looks like you're the dumb one!!

Respond to this report!
What's this?

#1 Consumer Comment

You have got to be dumb

AUTHOR: Steven - (U.S.A.)

POSTED: Thursday, November 03, 2005

No offense bud but it is your bad luck on this one...Cell one gave you a phone and you signed a contract and in the contract it probably does state that they arent responsible for you moving and not having any service....you are the one that moved out of service area...who's fault was that? Cell ones? nope! Yours! I'm always reading these comments on here how they think that some things are unfair...well yes most things are unfair if your really unhappy with cell one then why dont you cancel your contract and get it over with?? You definitely would have been paying less then you are right now its only $20/month for each month remaining in your contract and u just pay it in one lump sum...so stop complaining and filing these stupid reports on here when this is not the companys fault but yours...

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now