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Report: #1429634

Complaint Review: Cellular Outfitters - Fullerton California

  • Submitted:
  • Updated:
  • Reported By: Carolyn — Tecate California United States
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  • Cellular Outfitters 1375 S. Acacia Ave. Fullerton, California United States

Cellular Outfitters WirelessEmporiumincinc dba CellularOutfitter.com Pending orders that had been paid for are not in the order status file on their site. And they have no phone contact service just email and it takes two to three days for a reply. Fullerton California

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I have ordered several items and no problems, last order delivered was not mine the invoice had a different name and items. This time my orders are not being found in the order status page.  Also they charge $5.99 for the first item and an additional $1.99 for each item.  At the very bottom of their page they state there is maximum limit of $30.00 discount even when they offer 50% off entire order. 

Right now I am waiting for cases for new iPhones and they have not answered my emails and they no longer offer phone service to contact a live person directly.  I am very disappointed with their customer care services. 

And They should have to put the cost of shipping and handling on the order page.  They offer three types of shipping services the one for overnight they do post the cost, however for 4-10 days no prices and for next shorter time period they don't list prices and on my last order i selected it and it as $4.00 more than the regular prices of $5.99 first item and $1.99 and each additional item.  So if you do decide to order with them don't have expectations of receiving your items in a timely manner and be prepared to pay high shipping cost.

This report was posted on Ripoff Report on 02/16/2018 02:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellular-outfitters/fullerton-california-92831/cellular-outfitters-wirelessemporiumincinc-dba-cellularoutfittercom-pending-orders-that-1429634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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