Chamberlain Restoration Mark Chamberlain & staff (Pam) Buyer Beware! PLEASE go elsewhere! They are Bullies, Scam Artists, Liars, Cheats Downers Grove, Illinois

Buyer BEWARE!  Awful, Awful, AWFUL!  I wish I had read reviews first -- and the info posted on BBB.  AND their terms about when, how payment is due and when should have been a big red flag.  Rude staff, the owner is a liar, bullly, a cheat and cannot take notes,communicate or follow instructions.  (Mistakes are the client's fault!)  My original photos were held hostage and I was asked for final payment BEFORE I was allowed to see the crappy work he did.  It was clearly a do-over since he had not followed any of the requests I made when we first met.  He had the gall to tell me he'd never had a customer complaint like mine and his staff had never called him with issues (he was not on-site the 2nd time, didn't know my name, had no recollection of our lengthy discussion of the work to be done).  Serously?  Now that 've seen other complaints, that alone is a big fat lie.  When I cancelled the order he demanded I sign a release saying I was satisfied with his work (say WHAT?).  I took a Police Officer with me to retrieve my original photos and ended up having to pay for the full order ($400) for cheap copies I will never use.  But at least I got my original photos back.  Now I'm looking for any way I can to tell the world how awful this guy is.  An expensive lesson, for sure.  After meeting the guy, even the Police Officer said she understood why I was frustrated.