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Report: #200778

Complaint Review: Charter Communication - Glendale California

  • Submitted:
  • Updated:
  • Reported By: Glendale California
  • Author Confirmed What's this?
  • Why?
  • Charter Communication charter.net Glendale, California U.S.A.

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I'm having a serious issue with Charter Cable.I'm only one of millions of customers who suffer the same problem caused by Charter.We call it Spam.

I pay well over $120.00 a month for cable tv as well as high speed internet.I have a free email service from yahoo that has the best spam protection that you can get for free.

I've spoken with charter many times and they will do nothing to help their customers from recieving all the spam anyone wants to send you.What this really means is that I'm buying all the spam I can get for $120.00 a month.If yahoo and Google which are free services can afford to give their customers free spam protection why can't charter "Who charges an arm and legg for everything you pay for help their customers by stopping the spammers? It's not that they can't."IT'S BECAUSE THEY DON'T WANT TO".I was told by their customer service that charter offers Free AVG.Since I don't want to download something that doesn't work very well and it's free for anyone who wants it,then they tell me that It's my own problem.

I prefer Mcafee online protection that I pay for yearly.It is none of Charters business which virus protection I use because the problem isn't a virus. It's SPAM!

This problem is not just a problem in California.It's National and something needs to be done ASAP.I'm recieving over 500 spam emails each day.

Tommy
Glendale, California
U.S.A.

This report was posted on Ripoff Report on 07/12/2006 07:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/charter-communication/glendale-california-91206/charter-communication-ripoff-glendale-california-200778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

IF YOU'RE A CHARTER CUSTOMER CALL CUSTOMER SERVICE

AUTHOR: Tommy - (U.S.A.)

POSTED: Wednesday, July 12, 2006

And keep complainting about Charter refusing to block Spam.Like I said I'm paying around $120.00 every month for cable tv as well as high speed internet.If yahoo and google who both have free emails with great Spam protection then why can't Charter give it to their paying customers? I'm buying spam by paying for Charters service.I'm only one of millions of customers.It's happening to you as well."If not now you'll be getting it soon enough" Please have everyone you know who has no choice but to use Charter to start making calls as well.

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