Charterone Bank ripoff Cleveland Ohio

The credit card I'm talking about is a debit card charterone issued me, it's not a regular credit card from some credit card company, it's a chrterone debit/credit card.

Like I said before they let a company take money from my account with a card I cancelled almost a year ago.

So I kinda of get that fixed and the next thing I notice is that I have $160 in my account from a paypal transfer, which indeed I did do, so I went and took my money with a .51 cent balance after the $160 was taken out and I started getting overdraft after overdraft, it all started with this money they took out of my account from a credit/debit card chaterone issued me that I cancelled a year ago.

Just because I'm poor and on SSI social security doesn't mean I can't have a bank account. I bet you that if I had $50,000 in that bank they would have fixed everything straight away and I wouldn't have had any problems.

I don't deal with Charter One but I will say, IMOHO, all banks are the same. They don't care about customers. And since 9/11, anytime they don't have an answer, they use: Because of the Patriot Act. My mother, couldn't even have someone taken off her account, without the permission of that person. It's her account, she is the only one having money put into the account, the only reason the other person was on, is because of her age,and illness, she has trouble writing sometimes. She wanted to change the person on the account because he was undependable. The guy at the bank, NCB, on Brookpark and Pearl, says she has to have that person come in, and tell the bank he knows he is being removed from the account. He says it is because of the Patriot Act. I've read it, can't find it, and when I go back to Cleveland, am going to ask him to give me the information so I can see for myself. Now, I did inquire at my Credit Union, and they tell me it is not there, but it is in the own Disclosure.

I don't deal with Charter One but I will say, IMOHO, all banks are the same. They don't care about customers. And since 9/11, anytime they don't have an answer, they use: Because of the Patriot Act. My mother, couldn't even have someone taken off her account, without the permission of that person. It's her account, she is the only one having money put into the account, the only reason the other person was on, is because of her age,and illness, she has trouble writing sometimes. She wanted to change the person on the account because he was undependable. The guy at the bank, NCB, on Brookpark and Pearl, says she has to have that person come in, and tell the bank he knows he is being removed from the account. He says it is because of the Patriot Act. I've read it, can't find it, and when I go back to Cleveland, am going to ask him to give me the information so I can see for myself. Now, I did inquire at my Credit Union, and they tell me it is not there, but it is in the own Disclosure.

I don't deal with Charter One but I will say, IMOHO, all banks are the same. They don't care about customers. And since 9/11, anytime they don't have an answer, they use: Because of the Patriot Act. My mother, couldn't even have someone taken off her account, without the permission of that person. It's her account, she is the only one having money put into the account, the only reason the other person was on, is because of her age,and illness, she has trouble writing sometimes. She wanted to change the person on the account because he was undependable. The guy at the bank, NCB, on Brookpark and Pearl, says she has to have that person come in, and tell the bank he knows he is being removed from the account. He says it is because of the Patriot Act. I've read it, can't find it, and when I go back to Cleveland, am going to ask him to give me the information so I can see for myself. Now, I did inquire at my Credit Union, and they tell me it is not there, but it is in the own Disclosure.

I don't deal with Charter One but I will say, IMOHO, all banks are the same. They don't care about customers. And since 9/11, anytime they don't have an answer, they use: Because of the Patriot Act. My mother, couldn't even have someone taken off her account, without the permission of that person. It's her account, she is the only one having money put into the account, the only reason the other person was on, is because of her age,and illness, she has trouble writing sometimes. She wanted to change the person on the account because he was undependable. The guy at the bank, NCB, on Brookpark and Pearl, says she has to have that person come in, and tell the bank he knows he is being removed from the account. He says it is because of the Patriot Act. I've read it, can't find it, and when I go back to Cleveland, am going to ask him to give me the information so I can see for myself. Now, I did inquire at my Credit Union, and they tell me it is not there, but it is in the own Disclosure.

I formerly worked for Charter One and would like to defend them on this. I am sorry for your circumstance, however Charter One does not "letting a company take money from my checking account" without you authorizing it in the first place. You would have told the credit card company do take money out of your account, and Charter One can not decline any authorized payments you set up. You have to contact the credit card company and tell them to stop, or in some cases Charter One can cancel them