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Report: #1205982

Complaint Review: CHASE AUTO GROUP - Dumfries Virginia

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  • Updated:
  • Reported By: AndrewR — Kenbridge Virginia
  • Author Confirmed What's this?
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  • CHASE AUTO GROUP 17555 Jefferson Davis Hwy Dumfries, Virginia USA

CHASE AUTO GROUP After spending $20k on a loan they still wanted me to buy a warranty program from them, I've Only had the SUV 2 1/2 weeks and it's repair after repair Dumfries Virginia

*Consumer Comment: This Is a Joke, Right?

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If I knew that I was going to spend $20k on a vehicle, and not get a warranty included in my price the smart thing would've been was to walk away from this deal ASAP. Calling back to see if they can help with repairs is a NO GO... If you're not willing to buy a warranty program from them they are not going to help you at all. This SUV is a lemon.... I'm constantly making repairs on this Range Rover and only had it less then 2 1/2 weeks. Don't buy from this location dealer in Dumfries, VA. I now will have to get a rental car because the truck is unsafe to drive. Before I go... Another thing is everything there is a add-on cost they want you to pay for everything from trumped up fees to warranty programs that I think should automatically come with a vehicle without added cost.

This report was posted on Ripoff Report on 02/01/2015 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-auto-group/dumfries-virginia-22026/chase-auto-group-after-spending-20k-on-a-loan-they-still-wanted-me-to-buy-a-warranty-pro-1205982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

This Is a Joke, Right?

AUTHOR: Jim - ()

POSTED: Sunday, February 01, 2015

Under federal law, the dealer provides the buyer with a disclosure statement usually with two check boxes...one for "AS IS" and another for "WARRANTY".  Did you even bother to read the papers you were signing?

Secondly, the Range Rover is a KNOWN problem car.  Since you did not buy a warranty, why would you expect them to fix it for free? 

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