Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1193591

Complaint Review: Chase Auto Group - Riverdale New Jersey

  • Submitted:
  • Updated:
  • Reported By: Oh should a known better — Bowling Green Ohio
  • Author Not Confirmed What's this?
  • Why?
  • Chase Auto Group 91 State Route 23 Riverdale, New Jersey USA

Chase Auto Group and Sam This guy is so low he feeds on the excrement of the dung beetle!!! Riverdale New Jersey

*REBUTTAL Owner of company: where do i start with you

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Quite simply, Sam and the Chase Auto Group are liars, crooked and cheats:

Paul,
 
Here is the original posting to the vehicle I purchased:
 
 
A new posting for another automobile by Chase Auto Group: (note the significant wording changes/disclaimers in their agreement to purchase)
 
 
Discrepancies in the posting/salient points of contention:
1)  The odometer statements on this truck are not correct.  The odometer statement reads exactly what the ad posted on ebay did of 154416 miles however, I recieved the truck with154721 miles on the odometer.  I did drive the vehicle from the drop point at 8720 Shaver Rd in Portage MI to my home at 1009 Treasure Island Dr. in Mattawan, MI.  A trip of 8.62 miles according to mapquest.  That is a descrepancy of 305 miles.  The Excursion currently has 154729 miles on it and has not moved from my property since I collected it.
 
2) The question posted on the ebay listing was from me:
 
Item number: 280564781102
Questions from other members : Ford : Excursion
Question & Answer  
Q:  Any rust at all on this unit? Was it an actual police vehicle? How is the mechanical condition?? Motor and trans? Any issues mechanically at all?  
A:  Hello, To be 100% honest to you, this vehicle looks and drives like it has 20k on it. Don't be alarmed, as the vehicle WAS NOT a police vehicle. There was an optional POLICE INTERCEPTOR package that came on Fords. I believe the previous owner just placed the emblem on the vehicle as I can not find any other POLICE INTERCEPTOR Excursions anywhere. It mostly came on Ford Crown Victorias. There is no rust on the vehicle and it was well maintained. Also The motor is quiet and the interior is beautiful. Feel free to call me at 973-850-4822. Thank you Ron Chase Auto Group (973)-850-4822
Ask seller a question
 
3)  I was mislead in the purchase of the excursion.  I asked the question of the dealership if the vehicle has rust or leaks, they said it did not, both in writing and on the phone.  Their ad reads that the vehicle does not have rust or any leaks.  The vehicle does in fact have rust.  It does have leaks apparently the transmission and the radiator both are leaking. 
 
4)  They advertised it with brand new tires.  They are not.
 
5)  They advertised the interior on this vehicle as nearly flawless.  It is not.
 
6)  I was told, by Sam, on the phone that he could not belive how good the condition of the truck was that the paint was all original and that it almost looked brand new.  The photos that they posted on the internet show a very near flawless vehicle.  I belive they photoshoped and shot around the damage on the vehicle as my photos show.
 
4)  I knowingly paid $9000.00 that is $1125.00 over NADA retail for this truck based on the description of the condition of the truck.  I was mislead.  The photos show clearly that I bought a rough book truck at best.  The difference between a rough book truck and a retail book truck plus the $1125.00 I paid over retail is a total of $5650.00.  If I would have known the transmission was leaking, the radiator was leaking, the paint was spider webbed and cracked, there was rust on the vehicle, that the tires did in fact have use and wear on them, the sunroof did not open, the powerdoor locks did not work... I would not have purchased this truck at any number let alone the $3350.00 NADA rough book value.
 
 
7)  Additionally, I have taken out a loan for the purchase of this truck.  I have not depositied the check back into my account.
 
8)  I purchased full coverage insurance on it.
 
9)  I put $118.00 of gas in it when I picked it up at approx 10 pm on the 10th of October.
 
10)  It was dark when I left the house the next morning so I did not notice the flaws in the paint nor the growing oil stain from the transmission fluid on my driveway. (Liability for damage to my brand new driveway?)
 
11)  I called Chase Auto Group on the 11th of October to let him know that there were concerns with the truck and what would he suggest.  Stated that Sam may take the truck back and he would call me later.
 
12)  Confirmed that Sam would take the truck back all I need to do was ship it back to him.
 
13) Later, Ron stated Sam didn't want to do anything but I should call back tomorrow and maybe Sam would be in a "better mood".
 
14)  Later, Sam stated he would take the Excursion back but it would be at $2000 - $3000 less than what I paid for it.  (Sam and Ron have been "backing off" from what they say instead of "standing behind" their cars like their ads says)
 
I have attached photos and docs as well and while there is sufficient data here to win a court case in my opinion I feel our purpose is well suited to gather the additional information regarding the mechanical repairs needed (I am certain their are additional issues i was not able to uncover in my 15 minute drive home in the dark), the paint work and the appraised value of the vehicle by automotive professionals.
 

This report was posted on Ripoff Report on 12/06/2014 04:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-auto-group/riverdale-new-jersey-07457/chase-auto-group-and-sam-this-guy-is-so-low-he-feeds-on-the-excrement-of-the-dung-beetle-1193591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

where do i start with you

AUTHOR: Richard - ()

POSTED: Saturday, December 06, 2014

First, I am not the owner, i clicked the wrong box.

 

Because the escursion is a 2000, it is exempt from federal odometer laws.So no mileage has to be repoted at all.

 

But if your simpleton mind can't accept that fact, how about an explanantion that makes sense, oh and an insult for you.. MAYBE, they took the pictures and typed the car into inventory a month ago, maybe 45 days.

 

They probably entered it with what was on it then. THAN, it went on test drives, maybe the owner used it to tow a boat to the lake/ Who know? But I do know this.

 

What kind of moron are you to care about 300 extra miles and a car with 154,000 miles.

 

Two, what kind of moron would buy a 14 year old V10 Excursion sight unseen or driven, with 154K on it, AND pay more than clean retail?

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now