Chunky Glass Pipes Ripped Off and ignored communications did not fulfill their end of the transaction Edmonds Washington

I placed an order with Chunky Glass Pipes a month ago. Their website says that they deduct the funds from your account when it will ship between 4-6 days. My money was taken out of my account immediately. For the next 3 weeks anytime I checked the status of my order through the link they provided it continued to just say "Will ship in 4-6 days"

After 3 weeks with no change in status I wrote an email with my order # and details for an update on my item or a refund to my account. I never received a reply. A few more days go by as I wait for a reply and I call but receive no answer. I leave a voicemail with my phone number but no call back.