• Report: #404394
Complaint Review:

Cindy Hiemenz - Von Fenwald Kennel - Stone Hill Pet Resort

  • Submitted: Tue, December 23, 2008
  • Updated: Tue, March 23, 2010

  • Reported By:New Braunfels Texas
Cindy Hiemenz - Von Fenwald Kennel - Stone Hill Pet Resort
11730 S Gwt 183 Luling, Texas U.S.A.

Cindy Hiemenz - Von Fenwald Kennel - Stone Hill Pet Resort Buyer beware Cindy Hiemenz is a thief and liar Luling Texas

*REBUTTAL Owner of company: Please get your facts straight

*REBUTTAL Owner of company: Julie A. Schwerdtner Vet Star Realty is a Bad & Bitter Ex-Cop!? Now a Real Estate Lady

*REBUTTAL Owner of company: Do not believe anything from Cindi Hiemenz

*REBUTTAL Owner of company: Sour Grapes from Karen & Paul Jerde

*Consumer Comment: WOW

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Ms. Hiemenz is a dog breeder to be avoided. I purchased a puppy from her in June 2008 we agreed on monthly installment payments. However, six months into the agreement she changed the price and demanded full payment. We told her to pay us back the money we spend and she could pick up the dog. Not what happened. She came to our house, assaulted my husband and took the dog. Had to go small claims court to get a judgement for the return of my money. This woman will lie, cheat and steal. There are many good German Shepherd Dog breeders. This is not the first complaint about her. BUYER BEWARE.

New Braunfels, Texas

This report was posted on Ripoff Report on 12/23/2008 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cindy-hiemenz-von-fenwald-kennel-stone-hill-pet-resort/luling-texas-78648/cindy-hiemenz-von-fenwald-kennel-stone-hill-pet-resort-buyer-beware-cindy-hiemenz-is-a-404394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

Please get your facts straight

AUTHOR: J a - (U.S.A.)

Ms. Hiemenz, Please get your facts straight.  And please, please, if for nothing else, then for the welfare of the animals you might still have in your possession-seek professional help.  You need it.  And if you don't know where to look, try your local law enforcement agency-they can help you.
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#2 REBUTTAL Owner of company

Julie A. Schwerdtner Vet Star Realty is a Bad & Bitter Ex-Cop!? Now a Real Estate Lady

AUTHOR: Cindy - (United States of America)

First off, J.A. as she calls herself is Julie A. Schwerdtner of Glendale Heights.  I have heard that Julie Schwerdtner was thrown off the Police Force.  I will not share all the details that I heard through private sources since this is not the proper forum. 

However,  Julie A. Schwerdtner is now assuming the position of a Real Estate Sales Person along with her husband Frederick H. Schwerdtner.  Frederick was once an attorney who worked out of their home and is now supposedly also a real estate agent. Not sure what happened there but a simple search on line showed that Frederick H. Schwerdtner was sued by the City of Oak Park. 

They now both work out of their home.  Their real estate agency which they started is called Vet Star Realty Team is listed at their home address.  Interesting turn of events. From Cop to Real Estate Agent.  Husband Fred From Attorney to Real Estate Agent.  What is this country coming to.

Now, Back to Julie's claims. 

She is states that she is the owner of this company. 

She Does Not Have a Psychology Background or Degree.
It's pretty obvious who is unstable here Julie.  Look in the Mirror!

Apparently Julie has a Comprehension problem... 

I WON THE CASE in a Court of Law! 

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#3 REBUTTAL Owner of company

Do not believe anything from Cindi Hiemenz

AUTHOR: J a - (U.S.A.)

I do not know who the people are that bought the dog from Cindi Hiemenz.  But, I do know about Cindi Hiemenz.  She needs psychological help.  Anyone that reads the lies she repeatedly makes up in her delusional world can tell that she needs help.  I don't believe a word of what Cindi Hiemenz said about these folks.  I hope they got some sort of satisfaction going through the court system. 
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#4 REBUTTAL Owner of company

Sour Grapes from Karen & Paul Jerde

AUTHOR: Cindy - (United States of America)

Karen & Paul Jerde of  New Braunfels then and now San Antonio, Texcas purchased a dog from me 11 years ago.  "BEST DOG of their Life" I was repeatedly told.  They wanted another pup before theirs died.  They promised to have the pup paid off in 3 months, and have their yard fenced in as well.  7 Months later they had only paid $600 out of $3,500.00.  They were using an ELECTRIC COLLAR on the Pup as well.  Karen & Paul called me one night around 7:00 PM and said..."She hits the ground like a hot potato with that collar!  You should see it."  I couldn't believe what I was hearing.  It was obvious they were both Very intoxicated.  I began to realize that they both had a serious drinking problem, every night.

They had the collar for several months and they said it was because they didn't have a fence and they didn't want to have to use a leash on puppy Greta.   I was shocked to hear that they were using a heavy duty shock collar on a pup.  I offered them FREE Obedience lessons, explained how painful a shock collar was and forbid them to use it.  It destroys a pup, puts bruises and burn marks on their neck.  The prongs can also leave puncture marks on their neck. 

I found a $600 priefert kennel for sale on craigslist which was only $100 and 15 mins. from their house.  Karen said she didn't have the $100 so I said use the next payment to me which is overdue.  I put the kennel on hold for her.  She never went to get it.  I offered her to come and get some panels from me free of charge on loan to keep Greta safe.  She never did.

Late on payments is one thing, ANIMAL ABUSE...I don't think so darling!
You do not get to SHOCK my puppy because you and your husband are too lazy to train it or even use a leash.  You don't get to allow my pup to run loose in the neighborhood and risk her getting hit by a car or lost because you both are
100 % Alcoholics and the party always starts at 3:00 pm.  I tried everything. 

I called Karen Jerde for the 50th time, tried to talk some sense into her.  Made the offers again.   So I brought up the payment issue.  She said if I didn't like her new $100.00 a month plan then I should come and get Greta.  I said ok how about tomorrow.  She was out of town visiting her son Chad Jerde in Houston and said her husband Paul Jerde was home, he'll give her to you.

PAUL JERDE "The Beefy, Abusive Drunk Construction Guy"
Paul is a Construction worker in his early 5o's.  A Very, Very strong guy.

My girlfriend  who was running for Mrs. Texas accompanied me to retrieve the dog Greta.  We arrived at Paul Jerde's home at 10:00 a.m.  He answered the door, Greta had the SHOCK Collar on.  She hit the floor after he zapped her, she started urinating (from the pain), he open the door and grabbed her by the skin like an old rug, got her standing and tried to throw her out the door and said go get her!  She tried to take off (to get away from him) and she went right through my legs.  The dog trainer that I am...I got her.  I told my friend to go get the leash.  I was trying to hold her.  He came over and was trying to get the shock collar off.  I said wait til we get a leash on her.   He said NO!  He was literally fighting to take the collar off.  WHY?  He wanted her to get away.  As soon as she saw him she hit the ground again and started urinating all over herself again.  Paul Jerde was literally Scaring the Piss Out of My Beloved Pup.  That's from abusive treatment!  This Jerk has been very mean to this dog!

We got a slip leash on her, gave him the collar.  All of a sudden he screams...NO, Your're not taking her, I'd rather kill her and grabs the heavy leash and lifts her off the ground.  She's gasping for air, I'm screaming stop it, you're killing her.  I lifted her up off the ground.  He slips the leash off, punches me in the side and slams me into my car.  Poor Greta scared for her life takes off.  Dazed, confused, also scared and in pain I begin scanning the area for the pup.  I jumped in the car and was preparing to go find her and of course get away from crazy Paul Jerde.

I told my friend to get in the car.  She had shut the car door but was outside and blocking the car door.  Paul Jerde grabs her and smacked her and throws her across the driveway.  He opens the car door passenger side and kneels in and is coming at me to choke me.  I had the leash in my hand and I started swirling it and said get out.  He came at me more touched my throat and I wacked him good in the face with the metal part of the leash!  Never knew I was a good twirler!  He backed off and out but grabbed my car keys.  Not to worry, I've got spare keys.

Mrs. Texas gets in the car.  We're ready to high tail out of there.  I said ..where'd she go?  She said, while Paul was assaulting you Greta ran around the car and jumped in, that's why I shut the door and was blocking the door.  I didn't realize that.  Greta was hiding from Paul in the back.  We took off to get Greta home and to be looked at. 

Poor Greta was shaking like a leaf in the back of the car.  We pulled over about a mile down the road.  Greta jumped in my lap and just kept kissing me.

Puncture marks all over her neck, bruises all around her neck...fresh and older.  Bruises on her body.  Scrapes, scabs, cuts, and scars which were older.  Some of the puncture wounds were infected.  Antibiotics, bathing and a fresh chance.

Not Good!  The Level of Abuse that she endured at the Hands of Paul & Karen Jerde was devastating.  You couldn't even go to touch her neck without her submissive urinating and hitting the ground.  The trainer's comments were that those people should be hung.  They did not believe that she would ever get past this.

I've worked in Shelters in 5 Countries Rehabilitating Abused Dogs!
As I told them, she will survive this.  She's Safe Now!  Her foundation was all about Love and Trust, her pedigree is Strong.  Her mother and grandmother are here.   It will take time though.

Paul Jerde Never Said A Word!  Karen did all the talking.  She wasn't even there when the incident took place!  They brought a friend to speak about their character.   The Judge was not interested.

Karen Jerde straight faced lied threw her teeth to the Judge.  From stating that she had no idea how much the pup originally was to cost, that there was no contract, no terms, that we had assaulted her husband, etc.

Signed Contract, emails galore discussing the price, payments and payment plan, shock collars, all the offers I gave them including Free obedience training, etc. 

The Judge was appauled at the behavior of the Jerde's regarding the dog and the repossession of her.   Abuse to the Dog, Failure to Pay, Assaulting two Women, trying to Choke the Dog to Death, Stealing my keys, Repeatedly Lying Under Oath.    He told Karen Jerde that he should throw her in Jail for Committing Perjury.  He told then both that if they step foot into our town, or even try to go near me, my home or my friend or the dog that he would have them arrested and throw away the keys!  He had many very harsh words for them including telling them to GROW UP!

They lost or sold their house, moved to San Antonio and are renting.   Paul Jerde who had 2 businesses.   Prime Source Homebuyers, LLC & SWI Construction and was also working for someone else.
Karen doesn't work. 

Greta was brought into my home.  Her name was changed the day she arrived.  No leashes or collars were used on Greta. 
30 days no commands but come.  Hanging out with 5 other dogs in the house and a 2 acre fenced in yard to let it rip. 
I went straight to OFF LEASH with positive praise and snacks.  I am happy to say she has been successfully trained completely off leash.  She's even ok with leash and collar.  It took nearly 8 months.

A New Name starting with a different letter, a new attitude, a new home. 
Greta resides in another state with a family who has another dog from us and kids.  She has a new hobby also... AGILITY! 
And according to her new owners... 
They say she has Wings!

There are always 2 sides to any story.
Karen has never boarded her dogs with me. 
I had bathed her old dog several times. 
She drove 4o minutes to have me do that, not because she was unhappy!
She had the BEST DOG of Her Life from me.  She chose to get another, not because she was unhappy with the first dog.  She was spoiled with the fact
that her 1st dog who was old never needed to be on a leash.  She was too lazy to use a leash or do training.  They put her life in danger every day.  They abused a precious loving puppy and thought it was funny that she hit the ground like a potato.  These folks are twisted and need help.  They're posting on this site is simply a malicious attempt to destroy my business and my name.  They are sore losers.

Bottom Line:  You May Not Abuse My Dogs!  Not at any cost!

Don't Judge Me By Other Peoples Lies!

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#5 Consumer Comment


AUTHOR: Me - (U.S.A.)

I have been working with animals in just about every sector for pretty much my whole life, and have never even HEARD of a breeder whom didn't require payment in full when the dog leaves their possession unless for a VERYclose family/friend member, or a co-owner agreement is in effect. Do we know if she has done this before? Definantly an innovative scam if that's the case. Sounds like the dog was young enough to re-sell if you didn't pay up. hmmmmmmm
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