Complaint Review: Citi Mortgage - Tustin California
- Citi Mortgage 13211 Jamboree Rd Tustin, California USA
- Phone: 800-627-3999
- Web: citimortgage.com
- Category: Banks
Citi Mortgage Loan Processing Delays Tustin California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I am a current Citi Mortgage customer and completed a refinance application during August 2012. Now, more than 10 months later, the refinance continues to be stalled while I have continued to pay a higher rate on my mortgage than the refinance rate they quoted me. Additionally, I have lost the opportunity to go elsewhere to refinance since rates have increased while Citi Mortgage continues to request the same loan documents multiple times, as much as 3 times for some items since they claim the previous documents are outdated due to their inefficient and incompetent loan processing.
Again, it has been more than 10 months since the refinance application was submitted and Citi Mortgage continues to ask for updated documents over and over again while I have continued to pay a much higher interest rate on my current loan.
Anonymous, Irvine, California
This report was posted on Ripoff Report on 06/27/2013 10:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/citi-mortgage/tustin-california-92606/citi-mortgage-loan-processing-delays-tustin-california-1062743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.