Complaint Review: Clearwire Wireless Broadband - Las Vegas Nevada
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- Author Confirmed
- Clearwire Wireless Broadband 3525 E Post Road Ste 110 Las Vegas, Nevada U.S.A.
- Phone: 888-253-2794
- Web:
- Category: Internet Service Providers
Clearwire Wireless Broadband lying and unhonest sales tactics Las Vegas Nevada
*UPDATE Employee: Email Address
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I signed up with the company for a clearwire wireless broadband plan. I made very clear to ask the sales rep that I was in 6 months to leave the country and if it would make a difference to any plan I chose. He told me very clearly that if I moved somewhere without clearwire service, then I could cancel without any problems and without any hidden fees.
When I finally canceled my service because i moved and there wasn't any clearwire service, I was slapped with recoup costs for the promotional plan I chose and the activation fee. The customer service would not budge and would not honor the sales associate's word. Now i'm out major money because the sales person lied to me and the company is not honoring his words.
Tommy
federal way, Washington
U.S.A.
This report was posted on Ripoff Report on 12/02/2008 08:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/clearwire-wireless-broadband/las-vegas-nevada-89120/clearwire-wireless-broadband-lying-and-unhonest-sales-tactics-las-vegas-nevada-1029239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Email Address
AUTHOR: <3 Cw - (U.S.A.)
SUBMITTED: Tuesday, December 02, 2008
Hi Tommy,
We dislike when there are misinterpretations or instances where incorrect information might have been given. We take feedback on these situations very seriously and we make every effort to ensure they don't happen.
Did they charge you for the activation fee to begin a month-to-month account or was it a different fee?
We value feedback of this nature - please email us using the email address found on our website under the "Contact Us" page and let us know about this. Be sure to include your phone number and any other general account information so we can pull up the correct account and see the details.
888-CLEARWIRE
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