• Report: #1134236
Complaint Review:

Colonial Home Warranty

  • Submitted: Thu, March 27, 2014
  • Updated: Thu, March 27, 2014

  • Reported By: DMW — Concord California
Colonial Home Warranty
1000 North West Street, Suite 1200#711, Wilmington Wilmington, Delaware USA

Colonial Home Warranty Colonial Home Warranty not responding by phone or at online claim center Wilmington Delaware

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Cancelled our American Home Warranty policies for our primary residence and rental home during the Fall 2013 due to increased annual premium prices.  Researched a variety of home warranty companies and decided to enroll in two new policies with Colonial.  On 3-21-14 I attempted on numerous occasions to contact Colonial via phone and online.  Since that point in time, the phone message has stated "The Office Is Closed" and the online Claim Center has read "System Unavailable".

We have about 9 months remaining on each policy.  The policies were paid in full upon enrollment.

Has this company gone out-of-business and/or filed for bankruptcy? 

A bankruptcy process will take years and the major creditors will be compensated first.  "If" there are any funds remaining then other creditors/customers will be compensated but most likely not in full.

This report was posted on Ripoff Report on 03/27/2014 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/colonial-home-warranty/wilmington-delaware-19801/colonial-home-warranty-colonial-home-warranty-not-responding-by-phone-or-at-online-claim-1134236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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