Complaint Review: Columbia Telecommunications
- Columbia Telecommunications
PO BOX 4065
Farmingdale, New York
- Phone: 631-501-5000
- Category: Electronic Manufacturers
Columbia Telecommunications Rebate Rip-Off! No responses to e-mails or phone calls! Do not purchase items from them!!! Farmingdale New York
On June 13, 2004, I sent an e-mail inquiring about the rebate and was sent as e-mail response: "Thank you for your inquiry, we are looking into your request. Due to the success of our rebate program, we are experiencing a significant amount of inquiries. We value your support, and will respond to your request shortly. Thank you. Columbia Rebate Processing Department"
On July 19, 2004, I called and left a message but never heard back from them.
On December 23, 2004, I called (631)501-5000 to inquire about the rebate and the rep said that the rebate department works part-time and that she would take down my number. I asked for their number and she stated that the only number that she had was an (800) number. I explained that I had tried calling that number before but it was either busy, the mailbox was full or that no one returned the call. She also suggested that I contact Fry's to ask for the rebate. I explained to her that it is the responsibility of Columbia Telecommunications to offer the rebate. When I asked for the person in charge of the rebate department, she stated that it was David Giladi.
This has only been the second time that I have had problems with claiming a rebate. But this is because I practice follow through on my rebates. So word to the wise: COPY ALL DOCUMENTS MAILED OUT INCLUDING THE FRONT AND BACK OF YOUR RECEIPTS, UPC CODE, ETC.
This report was posted on Ripoff Report on 12/23/2004 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/columbia-telecommunications/farmingdale-new-york-10802/columbia-telecommunications-rebate-rip-off-no-responses-to-e-mails-or-phone-calls-do-not-124222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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