Complaint Review: Comcast - Nationwide
- Comcast Nationwide USA
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- Category: Cable TV
Comcast Comcast is trying to make me make the same payment TWICE! Richmond Virginia
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Last March I cancelled my service at one place and established totally new service at the place where I live now. I had a final bill of $117 from my former address I will admit it did take me a couple months to pay it so it went to collection but I did pay on May 17, 2015. I thought "Cool that's done" because that was the last utility bill from my former address, boy was I mistaken. Comcast sent the already paid bill to a collection agency, since last May Comcast has tried to collect the same $117 through collection agencies like 4 times and get this every time it's a totally different collection agency. I have documentation that I've already paid which I have faxed to Comcast 3 times. I have my bank statement showing the payment and that the money was taking from my account and the letter from the 1st collection agency stating it was paid in full. I even went to a location Comcast office and had them fax everything also. What's really pissing me off is this crap has hit my credit. Every time I call they keep saying they have no record of my previous calls or that I had already paid. I will be so glad when I can get rid of them. They are a bunch conartists taking advantage of the fact they pretty have the run of cable game in my area. I'm willing to switch to direcTV to get rid of them and I hate satellite.
This report was posted on Ripoff Report on 06/28/2016 12:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/nationwide/comcast-comcast-is-trying-to-make-me-make-the-same-payment-twice-richmond-virginia-1313982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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