• Report: #776570
Complaint Review:


  • Submitted: Wed, September 14, 2011
  • Updated: Wed, September 14, 2011

  • Reported By: JT — marietta Georgia United States of America
po box 2127 , norcross , ga 30091 atlanta, Georgia United States of America

comcast xfinity have contract with comcast cable service , but after move to new location with no comcast service had to terminat the contract comcast want me to pay $177.20 for penatly fees atlanta, Georgia

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when i sign a 2 year contract wiith comcast agent miss Dana i asked her what happen if i move in the future to a place that comcast have no service to that area do i have to pay early termination fee she say no few month later we move to a new home and we find out that location have no comcast service and we talk to agent dana and she say don't worry i will be ok just return the equipment and say you moved to a area that company have no service months later recevied letter that i have to pay the early termination fees and again talk to agent dana she say she will take care of it but now i receive a collection letter want me to settle the fees agent dana had change her phone number now cannot be reach 

This report was posted on Ripoff Report on 09/14/2011 05:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/comcast/atlanta-georgia-30353/comcast-xfinity-have-contract-with-comcast-cable-service-but-after-move-to-new-location-776570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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