Complaint Review: Comcast
Comcast Comcast is not customer support , Internet
I recently signed up for home security through them and no have to move. They do not offer services where I am going to move, so I discussed with family to see if they could assume the alarm, my family was ok, with it, however, every time I call to find out cost and process for transferring, I get told to call someone else. I told them of this about the 4th call. Then I get told by their representative, that they are getting the same response I am so they will call me back in about 30 minutes, after about 24 hours, I called again speaking to another individual, they stated that they would call me back in about an hour. She also stated that somehow I am now in a contract that started back in May 2011, I explained that we never signed a contract and I wasn't in a contract in April 2012, so how am I in one now that started almost a year before that. It has now been over 5 hours and no call yet.
This report was posted on Ripoff Report on 07/26/2012 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/comcast/internet/comcast-comcast-is-not-customer-support-internet-917959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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