Report: #1117651

Complaint Review: Comcast

  • Submitted: Wed, January 22, 2014
  • Updated: Wed, January 22, 2014
  • Reported By: Jackie — Lansing Michigan
  • Comcast

    Lansing, Michigan

Comcast Stay Away from Comcast Michigan

*General Comment: Not too bright huh

Show customers why they should trust your business over your competitors...

Recently, I ordered service from Comcast.  Although I had 3 televisions, the service was installed on the main TV in my living room. The Comcast Technican said that someone else would have to come and install outlets for the other boxes.  Everthing seem to be going fine. The modem that I was given was not wireless, so I went into the Comcast service center to exchange it for a wireless modem.   Comcast techinican came out to my house that Thursday and made the sloppiest install ever. I had cable wires running accross my patio window and around my bedroom.  Yet, I still did not complain. Anyway, I was charged $60.00 + 39.95 for this visit and the addl' outlets which I paid a $50 deposit for.  Once the service was on, I had  a power outage and did not have service for 5 days.  Yet, I still  did not complain.  However, exactly 10 days after I had originally ordered my service,  Comcast suspended my service telling me that I owe them a bill from over 5 years ago.

I was not aware of this bill,  however I think it was VERY unprofessional of Comcast to not inform me of this when I first ordered the service. I spent money on add'l outlets and cable boxes ( which they charged me for).  If I ad  known this information ahead of time, I could have perhaps taken care of the account or stayed with the  company I had than to have wasted my money on 10 days worth of service. Now they are trying to bill me $100.00 for the 10 days that I had service, despite me paying a $50 deposit. I am warning all comsumers; be ware of Comcast. This company is very unprofessional and tries to get money for old bills after you have signed up for their service . There is no warning so make sure that you do not owe them anything.  I am thinking of filing suit to get my money back and for my anguish at going through this becuase I feel that my money was conned right from under me.


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This report was posted on Ripoff Report on 01/22/2014 12:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Not too bright huh

AUTHOR: Tyg - ()

 So YOU owe them money from a previous bill, and THEY are the bad guys?? How does that work exactly?? YOU were the one who SCAMMED and RIPPED them off for money you RIGHTFULLY owed. Once your NEWLY opened account got to billing and they entered in YOUR information, they found out that you STILL owed them money. Your post should really read like this....."d**n THEM FOR MAKING ME PAY FOR SOMETHING I OWE!" What you are REALLY saying is "OOOPPPPSS I FORGOT I SKIPPED OUT ON MY LAST BILL WITH THEM AND THE MEAN PEOPLE WANT ME TO PAY IT!!"

What makes this situation even worse is this......YOU SIGNED A NEW CONTRACT!!!! Now not only do they have updated information on you, they have the NEW card you are using. Heres where YOU are going to get your just desserts. YOU CANT CANCEL!!!! Because if you do you will owe them for the FULL amount of the ETF plus what you owed them from your previous bill.

You have not been ripped off. In fact its quite the opposite. YOU have RIPPED THEM OFF!! And now youre mad because you forgot you screwed them. Well guess what Karma came and bit you on the a$$! Stop your whining and pay what you LEGALLY owe.

And maybe next time, dont go showing the ENTIRE WEB exactly how cheap and sleezy YOU are. Im sure your parents must be SO PROUD of the scamming sleezeball thief they raised. Go ahead and TRY and file a suit for Anguish and pain and suffering. I would LOVE to read about Comcast hunting you down and making you pay and pay and pay. Because what you have done with just THIS post IS CRIMINAL. You SHOULD be made to pay for running your mouth online. This is a fake report by someone who got caught STEALING and SCAMMING. They have much better lawyers then you and they will sue. So GOODLUCK!!!

FYI: They WILL garnish your wages for civil suits, so I hope you have a good enough job to pay them and live. Otherwise your next residence with include a nice cardboard roof.

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