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Report: #1196813

Complaint Review: Comcast - Pompano beach Florida

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  • Reported By: Oldaq — Jacksonville Florida
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  • Comcast 141 nw 16th st Pompano beach, Florida USA

Comcast Xfinity from Comcast Comcast ripoff starting with your 1st bill Pompano beach Florida

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When speaking to a Sales representative over the phone it was quoted around $135 a month for cableTV and Internet. It was agreed that no installation fees would be charged and be waived since this was a new acct and apt was already prewired, plus most companies like Directv, Uverse and dish network dont charge full installs up to 3  TVs.  ( I know this because I woked for Cablevison for 5 years and I am an AT&T employee and unfortunately, my community is not  uverse ready).  Sales person said that  their "X1 platform" had to be "professionally installed" and after consulting with his superior giving the okey to override such fees.  Problem 1:  earliest installation date was almost 7 days!!.. I was not going to live without Internet since my works from home.  So the sales guy offered to send me a self install modem to ateast have the Internet until my TV service gets install. Problem 2:  After install I get a bill for $90 internet and self install kit charge of $29.95 so I got billled installing my service.  Problem 3:  a "contractor installer" that did not look any "professional" installed my X1 platform.... What did He do?... Absolutely nothing.... Since I hade everything ready for instal... He only entered my acct and my phone number on the screen of the 3 receivers, something that my 10 year old son could have done.   Problem 4: I just received my bill today of $348.  Charging me $99.98 for the x1 install $39.95 for the "professional install" $16 for 2 modems. $20 for 1 product install.  I understand the rest is partial monthy bill and 1 full month in advance.   

 

 

 

 

This report was posted on Ripoff Report on 12/20/2014 04:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/pompano-beach-florida-33060/comcast-xfinity-from-comcast-comcast-ripoff-starting-with-your-1st-bill-pompano-beach-flo-1196813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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