Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #441301

Complaint Review: Video Professor, Inc. - Holt Michigan

  • Submitted:
  • Updated:
  • Reported By: Holt Michigan
  • Author Confirmed What's this?
  • Why?
  • Video Professor, Inc. 2590 W. 2nd Ave. Unit 15 Denver, Colorado, 80219 Holt, Michigan U.S.A.

Video Professor, Video Professor, Inc. Misleading you to get your money! Holt Michigan

*UPDATE Employee: V.P. Response

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I recently placed an order for the Advanced eBay' set of discs. My wife at the time ordered the Access' set on the same day via online. The discs came fine and I contacted them about returning the discs, we didn't want them. I spoke with Fatima employee id 5115 and she gave me the information about returning them. It wasn't until I got off the phone I had realized she hadn't given me an address to return them to. I put it off for a couple days and called them today again for the address. This time I spoke with James employee id 5123. I thought I had the RMA number but he corrected me and said I was wrong.

This is where his attitude started. I told him that I thought Fatima had told me that my order number would be the same as my RMA number; he corrected me and kept correcting me without giving me the number. Enough already give me the right RMA number! I then asked if I could send them both back in one envelope, I mean going to the same place right? He said no. ok no problem, give me the address to ship them. He told me if they didn't get it in 3 days that I would be charged $189 X 2. Ok I get it already give me the address! He gave me the WRONG address in effort to screw up my RMA!!! He gave me the zip code 87219! The correct zip code is 80219 according to the USPS and when I look online I see that there is another zip code besides that one!

I overnighted it with the USPS so I will know if they don't get it. Don't give these people your info! They will scam you and take your money and make you feel like a criminal for wanting to return this. I mean really $189 for 3 CD's?! You want training on stuff? Go to www.lynda.com . I have used them before, reasonable rates and no scams.

Robb
Holt, Michigan
U.S.A.

This report was posted on Ripoff Report on 04/06/2009 05:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/video-professor-inc/holt-michigan-48842/video-professor-video-professor-inc-misleading-you-to-get-your-money-holt-michigan-441301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

V.P. Response

AUTHOR: Anne - (U.S.A.)

POSTED: Thursday, April 16, 2009

V.P. is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now