ED Magedson – Founder
Convergent Outsourcing10750 Hammerly Blvd #200; Houston, TX 77043, Select State/Province USA
Convergent Outsourcing Convergent; ATERSO01PO Box 1022Wixom, MI 48393-1022 Scam! Using Direct TV to say I owe them money! Never used their services! Houston Texas
I received a letter from Convergent Outsourcing to say that they are a collection agency attempting to collect a debt for Direct TV. I'm suppose to owe them a total of $716.69 and they are offering me a settlement of $358.35.
Client Account number: 68258201
Convergent Account number: T-74430401
After looking up their website and discovering THIS website, I contacted Convergent and they told me to write them a dispute letter. They would not talk about this case on the phone. Lady's name given to me is Dawn. Has an accent.
I also contacted Direct TV to confirm this claim wondering did someone steal my ID. They have no info of my name address or phone number! I have never used their services! EVER!
I did advise Direct TV of what I discovered on this website. They do use Convergent as a collection agency.
I placed a 2nd call to Convergent and the same lady, Dawn answered the phone! In a business you call, usually, you get someone else in the 2nd call. I found that strange that I'm getting the same person!
I am using you, will do as you advise, but I am also prepared to contact the Attorney General here in Ohio, the U.S. Post Office, they don't apprecate scams being sent in the Federal mail! I can also contact my own attorney if needed.
This report was posted on Ripoff Report on 02/03/2014 07:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/convergent-outsourcing/houston-tx-77043-select-stateprovince/convergent-outsourcing-convergent-aterso01po-box-1022wixom-mi-48393-1022-scam-using-d-1120389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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