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Ripoff Report | Cool Handle Web Hosting Review - Internet
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Report: #1179725

Complaint Review: Cool Handle Web Hosting - Internet

  • Submitted:
  • Updated:
  • Reported By: LV — Richmond Virginia
  • Author Not Confirmed What's this?
  • Why?
  • Cool Handle Web Hosting Internet USA

Cool Handle Web Hosting Has not returned my money Internet

*UPDATE Employee: We would like to help

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I ordered ahosting and a domain name from them and I ordered hosting for a month and she charged 2 years and charged me 358.00 I called her right back and asked her to cancel it and she said ok and it should beback on your card in a couple of days. that was Aug 11.2014 and I still don't have ot. Ane every time I call rhet keep switching from dept to dept and no knows anything.So one person said 60 days and if it thanks that long they need to be fired they are way too slow if it takes that long..That is a form of fraud taking people money for a service she did not rener

This report was posted on Ripoff Report on 09/28/2014 12:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cool-handle-web-hosting/internet/cool-handle-web-hosting-has-not-returned-my-money-internet-1179725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#1 UPDATE Employee

We would like to help

AUTHOR: Adam R. - ()

POSTED: Monday, September 29, 2014

Dear Customer,

Based on the information you provided in your complaint, we are unable to locate your account in our database. We kindly ask that you respond with at least 1 of the following items:

- Main domain name associated with your account
- Main email address on your account
- Any invoice ID for your account

Once we receive this information, we can review your account and continue with your request.

Thank you,

Adam R.
Coolhandle.com

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