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Report: #258984

Complaint Review: Credit Acceptance Corp - Southfield Michigan

  • Submitted:
  • Updated:
  • Reported By: Laplace Louisiana
  • Author Confirmed What's this?
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  • Credit Acceptance Corp 25505W 12 Mile Rd Southfield, Michigan U.S.A.

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I bought got my first vehicle financed from this company called Credit Acceptance Corp. Since then i have had many many problems with this vehicle. I would say i spent well over 1k+ trying to fix it, and i'm still having problems with it. So far by me tryin to fix it since i had it, i have fallen behind on the notes. But when i tried to explain this to them, there were just worried about me making a payment. My thing is, if you want me to send you a payment, I have to have a running vehicle to get to the job to send one.

Anyway, I'm still having problems with this vehicle and trying to pay them at the same time, but they seem to not understand. And then they gonna ask me to get a loan to pay them, my thing is how can i do that when you put Collection on my credit from financing this lemon. I would advise people to not get a vehicled finance through a company like this or anything ones similar. Can someone help me, i feel like im being ripped off and they are being unreasonable. FYI there is more info on this story. I strongly suggest someone contact me through my email address or something.


Thanks!

Brandon
Laplace, Louisiana
U.S.A.

This report was posted on Ripoff Report on 07/05/2007 10:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/credit-acceptance-corp/southfield-michigan-48034/credit-acceptance-corp-this-company-is-being-very-unreasonable-and-money-hungry-southfiel-258984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
9Consumer
0Employee/Owner

#9 UPDATE EX-employee responds

Credit Acceptance only Funds the Loans and Dont have anything 2 do with Vehicle Repairs or Issues!

AUTHOR: Charisse - (U.S.A.)

POSTED: Wednesday, September 12, 2007

Hi!

Credit Acceptance only funds the loans and you need to contact the dealer in regards to any vehicle issues. Credit Acceptance has nothing to do with the repairs or the way a vehicle is a lemon. Contact the dealer because the dealer knows everything about what they sell and you can file a complaint with the better BBB-better business bureau in your city or state. You can reach credit acceptance @ 1-800-634-1506 or the local number in Henderson/Las Vegas, Nevada @ 1-702-990-2700 press # 1 customer service and requested 2 speak 2 a supvr or Dealer Partner Service Center who handles all contracts with The Dealers.

-Good Luck

Charisse"Cinnamon"

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#8 Consumer Comment

Your beef is with the auto dealer, not the creditor.

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, August 30, 2007

The UCC has an implied warranty of merchantability which may help you if your state has adopted that section of the UCC - New York has, so in NY when you purchase a used car from a DEALER (not a private person sale) you do have some protections.

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#7 Consumer Comment

How are they being unresonable?

AUTHOR: Renee - (U.S.A.)

POSTED: Thursday, August 30, 2007

You signed a contract stating on X date of every month you will pay X dollars. The contract does not indicate that if the car is running you pay on the due date and if it is not then the pay whenever you get the money. If you own a home and the furnace dies do you not pay your mortgage? I know it kinda sucks but this is something I had to learn the hard way. Keep in mind you picked the car not Credit Acceptance they are merely the bank that loaned you the funds to purchase the car.

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#6 Consumer Comment

Don't blame the bank

AUTHOR: Joe Stewart - (U.S.A.)

POSTED: Monday, August 27, 2007

Credit Acceptance didn't sell you a car. The DEALERSHIP sold you a car. All Credit Acceptance did is loan you money

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#5 Consumer Suggestion

Check your state lemon laws

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, August 16, 2007

Some states, as New York, do offer some "lemon law" protections for used vehicles that are purchased from a used auto dealer (not private person sale.)

You might also check the UCC (Uniform Commercial Code) and see if michigan has adopted it (NY has). There is an implied warranty of usability in the UCC and you might be able to use that to mitigate your situation.

Check the laws in Michigan to see if there is any protection for you.

Good Luck.

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#4 Consumer Suggestion

Check your state lemon laws

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, August 16, 2007

Some states, as New York, do offer some "lemon law" protections for used vehicles that are purchased from a used auto dealer (not private person sale.)

You might also check the UCC (Uniform Commercial Code) and see if michigan has adopted it (NY has). There is an implied warranty of usability in the UCC and you might be able to use that to mitigate your situation.

Check the laws in Michigan to see if there is any protection for you.

Good Luck.

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#3 Consumer Suggestion

Check your state lemon laws

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, August 16, 2007

Some states, as New York, do offer some "lemon law" protections for used vehicles that are purchased from a used auto dealer (not private person sale.)

You might also check the UCC (Uniform Commercial Code) and see if michigan has adopted it (NY has). There is an implied warranty of usability in the UCC and you might be able to use that to mitigate your situation.

Check the laws in Michigan to see if there is any protection for you.

Good Luck.

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#2 Consumer Suggestion

There is absolutely nothing you can do about it

AUTHOR: Dave - (U.S.A.)

POSTED: Thursday, August 16, 2007

As previously said, CAC has nothing to do with the problems you are having with the car, nor do they care, as you've found out. They are only responsible for collecting the payment for the car.

Next time, get the car you are buying checked out by a mechanic before buying it. You have no legal recourse, and it doesn't matter who the car is financed by, they would all do the same thing if you were not making your payments on time, no matter what the reason.

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#1 Consumer Comment

USED LEMON

AUTHOR: Txa - (U.S.A.)

POSTED: Wednesday, August 15, 2007

There is no such thing as a lemon on a used car. Lemons are for new vehicles only. Also it is not the finance companies problem that there are issues with the car. See if there is an arbitration clause in your contract and go that way

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