• Report: #1057240
Complaint Review:

Credit One

  • Submitted: Fri, June 07, 2013
  • Updated: Fri, June 07, 2013

  • Reported By: Cookie — Virginia
Credit One
Internet USA

Credit One Credit One took payment then told me account was closed without notice Internet

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I have been an account holder of Credit One the past 5 years. Then this past February i go to make my payment online like I always do and could not access my account . Icall the company the gentlemen spoke little english of course. But I explained my problem and how my payment is ue but i cannot access my online account .  I asked him how do i regain access. He said " Lets submit ur payment then I will correct your access" i submitted my $90 payment. Only for him to tell me my account has been closed.  I had no warning. I was not late . He should of said something when i asked him  why ask for payment then tell tme its closed .. he had nothing to say ..  Thats decieving .  Now i call bck to make another payment on this so calledclosed account. It takes 5 reps then a managerto find it. Now my balance is $200 higher on an account i do not hav access to .hitting me with monthly account fees etc. This company seems shady to me. Just because i didnt actively use it they close it without warning?? My payments were always made . Soon as i get enough money i will pay my balance off in full. I ill never do businesswith this company again . 

This report was posted on Ripoff Report on 06/07/2013 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/credit-one/internet/credit-one-credit-one-took-payment-then-told-me-account-was-closed-without-notice-interne-1057240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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