creditreport website is a rip-off. Internet

10-28-03

RE: creditreport (rip-off website)

In mid July I paid a total of $59.99 to sign up on the creditreport website and since that time I have not been able to access their website to check my credit report. During that time interest rates were very low for someone with a good credit score.

I would try to access that site and all I get was you enter the wrong password. When I called the toll free number several times (1-800-720-####) I kept a recording say there is a high volume of calls and there is 30 callers ahead of you and someone will take my call in 30 minutes, after 45 minutes I would hang up I did this several times and different days and times and now the recording is saying today, the major fires burning is causing some of the problems.

I was able to get through one time and was told the information needed to access my account will be email to me in a day or two and I not received anything to this day and this was over a month ago. I provided my SS# and my Order #. Also there is no support site where you can submit your problem or email them. I have never experience anything like before.

Is there a remedy?

Thank you,

Larry
Carson, California
U.S.A.

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