Report: #984420

Complaint Review: Cricket Communications

  • Submitted: Wed, December 19, 2012
  • Updated: Mon, December 24, 2012
  • Reported By: Kelli — San Antonio Texas United States of America
  • Cricket Communications

    United States of America

Cricket Communications Cricket Broadband Beware! Its NOT "Unlimited" Broadband Internet! Internet, Internet

*REBUTTAL Individual responds: Excuse you

Show customers why they should trust your business over your competitors...

Cricket claims to offer Unlimited Internet but when it gets close to your bill due date they will dramatically slow your service & even cutt it off. It was say connected but will not load web pages. They will not tell you this up front & I've had reps outright lie & say its unlimited! When you call to complain after going crazy thinking its your computer the techs will still try to have you do things to fix your computer! Finally they will admit that if you go over certain bandwith they slow it down or cut it off! Therefore it indeed is not unlimited & they are fasely advertising. Even better they cut it claiming you went over when in fact you haven't. When you argue the point they will just keep saying "I'm sorry our records show...". Something has to be done! Not only are they false advertising & highly misleading & shady, they are outright stealing service that has been paid for
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This report was posted on Ripoff Report on 12/19/2012 11:56 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Individual responds

Excuse you

AUTHOR: Crazy Cricket - (United States of America)

I am a individual person who filed this report about Steve Diaz. I am not any sort of company nor am I affiliated with a company of such. Take the time to read the report and see that it says nothing about being an internet provider.
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