Complaint Review: Crystal Springs Water
Crystal Springs Water DS Waters of America, Sparklett Charged without notice, Didn't receive bills, They dropped water off after I asked them to stop and they sent my account to a collection agent before contacting me in any way! Dallas, Texas
I had just about enough. I called the company "Crystal Springs" to ask why they didn't contact me and they could not explain. I got charged a $100 termination fee + the amount of all the frozen water that I asked them not to deliver! They also charged me for the full amount of the cooler and said I have to return it to them to get it knocked off the bill. The place is impossible to find! You can't get people on the phone at the location nearest me to ask for directions. Shouldn't they come pick it up since it is on their drop off route anyway?
Anyway, I am still paying for it! Every time I get a bill from the collection agency and pay it, They send me another. WORST Company EVER!! I can't wait to be completely rid of them!
Next time I'm checking out the ripoff report B4 I sign up with a new company that I have never heard of.
This report was posted on Ripoff Report on 08/22/2011 02:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/crystal-springs-water/dallas-texas-75266/crystal-springs-water-ds-waters-of-america-sparklett-charged-without-notice-didnt-recei-768383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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