Report: #793066

Complaint Review: Cuisine Sante International

  • Submitted: Fri, October 28, 2011
  • Updated: Fri, October 28, 2011
  • Reported By: anonymous — Ottawa Ontario Canada
  • Cuisine Sante International
    601-1250 Old Innes Rd
    Ottawa, Ontario
    United States of America

Cuisine Sante International No Returns Available Ottawa, Ontario

Show customers why they should trust your business over your competitors...

I went to one of  Cuisine Sante's live cooking show. They were selling cookware for $2400, which is over-priced, but they also offered two other "free" items and a week-long condo stay for 4.

So I decided to buy. Just before the sale went through, they told me there would be additional shipping and handling costs, and taxes. I was surprised to be paying handling on something I picked up right there, and even more surprised when the total worked out to over $3000!

But the sale was through already.

Since bringing everything home I've been trying to return it. Here are the options they gave me:
"get a friend to buy our overpriced cookware and we'll call it even"
"pay us 20% and we'll take it back no problem" (20% works out to $600!!!)
"Or, you can come work for us [scamming other people] and pay it off that way."

Since buying the cookware, I have looked up equivalent products...and they sell for $300-600. They want me to pay that much just to get out of their little "deal."

I am disgusted by their hidden prices and petty customer service plan.

PS - most people who try to cash their condo package pay their $100 deposit and never hear back from the company.
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