Complaint Review: Czplatinum.com - Los Angeles California
- Czplatinum.com 617 South Olive Street Suite 200 Los Angeles, California U.S.A.
- Phone:
- Web:
- Category: Jewelry Stores
Czplatinum.com fake gold ripoff wont refund or exchange poor customer service run around Los Angeles California
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I unfortunately did not learn my lesson from dealing with Czplatinum.com. I have ordered a custom ring that turned out horribly, it was not what I had requested, the "white gold" rubbed off and they would not allow me to return it or exchange it. Like a dumb a*s I ordered a 14kt white gold wedding set and I had thought the 14kt white gold was real not only did the rings white gold rub off but one corroded after being in jewelry cleaner over night. When I recieved the set one on of the side stones had cracked I returned it for repair. When I got it back it was distorted and part of the band was missing. My husband tried to be nice and bought me a pair of "platinum" earrings. I thought he paid too much so I returned them. I never got a full refund. I did get a run around from everyone I spoke to there. They even pretended to be sympathetic. The office manager was always out and it got to the point that it wasn't worth the time or energy anymore. I filed a report with the BBB but that was a few years later. They have them listed with an "F" rateing.
Tinneil
South Dennis, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 03/01/2007 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/czplatinumcom/los-angeles-california/czplatinumcom-fake-gold-ripoff-wont-refund-or-exchange-poor-customer-service-run-around-l-237611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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