• Report: #1111460
Complaint Review:


  • Submitted: Sun, December 29, 2013
  • Updated: Sun, December 29, 2013

  • Reported By: solony — Fort Washington Maryland
312 Trade Street , Charlotte, North Carolina USA

dealerdealsdirect.com This compaany has taken 14K for software they refuse to return , Charlotte North Carolina

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I ordered 10 copies of Adobe Creative Suite 6 Master Collection for Windows for a US Army service man on duty at Fort Bragg, NC.  The order took weeks to be completed and delivered but that was not the worst thing.

I discovered the version ordered was incorrect (my error, not theirs) and asked for an RMA to exchange Windows version for MAC versions.  I got an authorization and shipped them back to Charlotte, NC and got delivery confirmation.

Since October 11, 2013 my requests have gone ignored for the return of the software.  I have emailed and called to no avail and I am out of 14,000.00.

Something must be done about this and I am going to do all things possible for the retun of the software or the money.  If an attorney is viewing this report please contact me ASAP as i am going to seek legal councel anyway.

I am also going to contact Adobe about the dirty dealers and get their authorization snatched.

This report was posted on Ripoff Report on 12/29/2013 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dealerdealsdirectcom/-charlotte-north-carolina-28202/dealerdealsdirectcom-this-compaany-has-taken-14k-for-software-they-refuse-to-return-ch-1111460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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