• Report: #1129504
Complaint Review:

DECA Financial Services

  • Submitted: Mon, March 10, 2014
  • Updated: Mon, March 10, 2014

  • Reported By: Public Advocate — Columbus Indiana
DECA Financial Services
12175 Visionary Way Fishers, Indiana USA

DECA Financial Services Overcharged Fees and Proven Perjury Fishers Indiana

*Author of original report: Bill John

*Consumer Comment: Not legal to charge collection fees!

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--- Synopsis ---

DECA Financial Services runs a rip-off debt collections service, for what appears to be mostly new medical debts, associated with Emergency Room Physicians.  They start out by overcharging for their collection fee, 35% vs 25%, and for this increased fee, run a scant cheaper process.

After making only nominal effort to collect on debts, they file lawsuits in mass against patients, as many as 90 at a time, all for the same simple ER contract, mostly for smaller debts (mostly under $500).  For each suit they charge $375 in legal fees! ($37,000 in fees per batch of 100)  As these are mostly small debts, the impact of DECA's "effective collection cost" more than DOUBLE's many of these debts, and often results in DECA claiming more money from the patient than the doctors!

Patients asked the courts to have them justify this legal fee, to which they responded to the court with a "sworn affidavit", which swore that they spent 3.5 hours of labor prior to the filing of each lawsuit! (mostly done by the 2 legal assistants)

Soon after, it was proven, using public court records and spot checks, to prove that this lawyer and her 2 assistants could submit almost 600 lawsuits per month, repeatedly.  This data has proven that their 3.5 hour work estimate is off by a factor of at least 4:1!  They are quadruple-charging these legal fees!  Watch the video the synopsis of this proof.

In short, this 4:1 overcharge has been committed against over 2000 Indiana Hoosiers in 2013.  They are now being investigated by local law enforcement for the crime of perjury, and are also being investigated by our Attorney General for mass violations against the consumer.

Additionally, their CEO, Todd Wolfe, has been accused by the banks and creditors of fraud, forgery, and theft, as he allegedly transferred copious funds from creditor accounts into his own personal account, and then failed to remit payments back to the creditors!  Approximately $2.1M in funds are currently unaccounted for, and over $600K in creditor funds are now deliquent.

Here is the link to this great story.

Some consumers are now actively seeking justice and compensation for these overcharges and FDCPA violations implied by the dishonesty of the affidavit, "misrepresenting services associated with debt collection".


This report was posted on Ripoff Report on 03/10/2014 05:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/deca-financial-services/fishers-indiana-46038/deca-financial-services-overcharged-fees-and-proven-perjury-fishers-indiana-1129504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Bill John

AUTHOR: Public Advocate - ()

Please contact me.  For my own local ER, the ER contract made mention of paying "reasonable collection expenses" (for which DECA claimed a 35% instant upcharge, even if they did no work to deserve it).  But nonetheless, it was mentioned on my ER contract -- at least for the ER bill itself.

The tricky part is that the ER physicians are a "separate account" from the ER facilities main single account.  The "collection expenses" to be paid were explicitly tied to the single ER facility account.  But this point is arguable.  Our local Attorney General has even claimed it to be a solid point of contention.

Are there ER contracts you are aware of for DECA which do not mention "collection expenses" at all?

Please contact me directly at stop.deca@gmail.com.  I am still conducting a citizen's investigation on this matter, and am feeding my findings to local authorities and stakeholders.

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#2 Consumer Comment

Not legal to charge collection fees!

AUTHOR: billyjohn - ()

Deca was charging collection fees on all medical bills illegally. There was no written agreement for Deca to charge the debtors a collection fee, somehow everybody has overlooked this fact. You must have a written agreement from the debtor at the time of service agreeing to pay collection fees in the event the account becomes delinquent.

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