Complaint Review: Dell Financial - Internet
- Dell Financial Internet United States of America
- Phone:
- Web: dell.com
- Category: Computer Mail Order
Dell Financial Hassasment for a computer just purchased the second week in December 2011 Internet
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I ordered a Dell computer for my daughter for school the second week in December and receiver the computer about a week later. At the beginning of January I noticed a 877 number on my phone, but I did not answer, the calls continued everyday, today I finally decided to answer the call and it was a Dell financial customer services (a gentleman) who informed me he was calling in an attempt to collect a debt. I asked him what debt, he stated, the computer I purchased, the payment was forty something dollars, and was due January 1st, I kindly said to the gentleman I just purchased the computer, and it have not been a month as yet since I purchase the computer, and you are call about an attempt to collect a debt, as if I had the computer for several months and didn't make a payment, he wanted to get into when I order the computer and how much it costed, which I already know. I got so "angry" I hung up the phone on him. I felt as if I being harassed already for the first payment, and besides that, I haven't even gotten the statement from them as to what the payment was and when it was due. I actually called Dell financial back to have them send me a statement, and was to by a gentleman that would not be possible unless he get my social security #, which I refused to give, because they already have all my information and all I was trying to do was get a paper trail for my records. I'm not too "happy" with "Dell business practices" at this time, so I would not recommend this Company to anyone else, and this will be my last purchase with them, so "Watch out for them" especially, if you are trying to establish a financial relatione with Dell.
This report was posted on Ripoff Report on 01/05/2012 01:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-financial/internet/dell-financial-hassasment-for-a-computer-just-purchased-the-second-week-in-december-2011-818471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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