Complaint Review: Dell, Inc.
For that amoiunt of money I could buy the 360 with the connect system and still come out ahead. This is a classic bait and switch scam. Everyone experiencing the same should report it to your State Attorney Generals office.
I decided to buy a cheaper computer for the minimum they would allow . . . $699.00 - in order to get the "free x-box". When they sent me the receipt in my e-mail it showed me that indeed I paid just over $700.00 for the computer - and then a separate charge for $250 for the x-box. They charged me for it!
Although it clearly stated on the website, "Buy select Dell PCs with Windows 7, get a free X Box 360 4GB." - indeed, it is not free. It costs over $200.00! I could buy it in the store for less money.
They pulled me in with the offer of a free x-box - but built in the price of the X-Box into the price of the computer - and had the nerve to print out on my receipt the itemized charges: the $700.00 for the computer and the $200.00 for the Xbox (plus taxes on both - am I supposed to be taxed on free items?)
Thank You, and Good Luck. Better off buying one from somewhere else. I think Microsoft knows about this scam too - obviously they partnered with Dell to offer it. They are both the scam artists.
This report was posted on Ripoff Report on 08/14/2011 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dell-inc/round-rock-texas-78682/dell-inc-bait-and-switch-round-rock-texas-765020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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