Dermaluxe Dermaluxe non-customer service Vista California

I called several times (on hold 20+ minutes) and finally got a customer service rep. Very noisy: had to repeat everything!

I explained that I wanted to return the product and cancel auto membership.

I told her that the product was making my skin red, itchy and burning. She asked me how I was using the product (washing my face, applying the cream).  She told me that I had to continue to use the product, and I was using it wrong.  WHAT!

After a heated argument, I told her I was sending the two jars back and I had already contacted Bank of America to dispute the charges.  She continued to argue, would not listen and continued to babble on and on.  No resolution.  I wished I had looked up RipOff reports before I ordered the trial.