Complaint Review: Renuskin - Vista California
- Renuskin 3231-C Business Mark Dr. Vista, California USA
- Phone: 844-672-8422
- Web:
- Category: Bait-and-Switch
Renuskin Ombia,Dermaluxe Ordered samples of wrinkle cream and got skinned, instead! Vista California
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I am an avid reader of Facebook and have ordered other things and have had no problems until now. I saw the chance to receive some free samples of Ombia face cream and Renewed eye gel, for $12.89 for shipping. So, trusting them, I ordered the offer. Around 3 weeks later, I received full sized containers, but no samples. I got the bill, and was charged the 12.89 plus $184.04. I called them and I was told they had run out of samples so they sent the full size.
I asked them for a refund and I would send back the products. They offered me a 25% refund. I said no. Then they offered a 50% refund. Again, I refused. I told them I wanted a full refund. They said they would transfer me to their supervisor and then promptly hung up on me. I did get two e-mails from them telling me there would be no further charges and would stop shipments of future product. But, again, no promise of repaying the money they took from me.
This report was posted on Ripoff Report on 01/04/2017 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/renuskin/vista-california-92081/renuskin-ombiadermaluxe-ordered-samples-of-wrinkle-cream-and-got-skinned-instead-vista-1347576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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