Complaint Review: Rejuvaderm - Santa Ana California
- Rejuvaderm 3760 W. McFadden Ave. B602 Santa Ana, California USA
- Phone: 855-342-3337
- Web: https://www.renuvadermskin.com/
- Category: Skin Care
Rejuvaderm Zanuantiaging, Renuvaderm, Renuvadermskin, Rejuvaderm, Nuvaderm, Modernuskin, Renuskin,Hydralie (Ageless Moisturizing) After ordering, Comapny called back DEMANDING ADDITIONAL information--RED FLAG! Santa Ana California
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Responded to advertisement of amazing skin creme, Ordered FREE sample paying $4.95 Shipping/handling. NO word regarding 14 DAY TRIAL. No Warning the I was agreeing to additional shipments. NO warning that I was agreeing to recurring monthly charges of close to $100.00 per month. The day I ordered Online, Rejuvaderm called me to aks for 'ADITIONAL INFORMATION," I told the caller I had ordered hundreds of items online and no one ever called to request/DEMAND additional information. I said, "Just send me the sample I ordered," and hung up. They called back again to DEMAND additional information. I said "Just cancel my order." To which they replied, "if you cancel you will be charged $59.95." I said again, "Cancel the order and do not try to charge my account." I hung up. I called my bank and asked them to reject any charges from Rejuvaderm. Thye said they had no way to do anything until a charge appeared. My bank also told me I could put in a stop oreder at a cost of $35.00. I did not want to do that just yet.
Several days later I received my sample order WITH NO INFORMATION OF ANY KIND IN THE PACKAGE. Several weeks later, early on a Sunday morning, March 5, 2017, I received an automated call from the Loss Prevention dept of my bank inquiring about a suspicious charge of $89.95 from a company named Zanuantiaging, another name used by Rejuvaderm, I discovered. As I worked through the automated questions from my bank, I finally reached a human being and was told i COULD NOT reverse that $89.95 charge and I had to cancel my debit card to avoid additional charges, which i did. The bank agent did provide a phone number for Zanuantiaging, 844-319-4474. I called Rejuvaderm/Zanuantiaging. They refused to refund the $89.95, They told me they would close my account which I asked them to do. Confirmation #589758. I called another number for my bank and the person In spoke with told me she could reverse the $89.95 charge as long as the charge was pendingm which it was, and provding I had cancelled my debit card, which i did. If my charges are indeed reversed, I am one of the fortunate ones. I had read on other scam report sites some of the rejuvaderm victims had been scammed out of as much as $400.00. Some victims have reported Rejuvaderm to their state Attorney General. Some have reported ads for Rejuvaderm on Facebook.
This report was posted on Ripoff Report on 03/05/2017 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rejuvaderm/santa-ana-california-927041392/rejuvaderm-zanuantiaging-renuvaderm-renuvadermskin-rejuvaderm-nuvaderm-modernuskin-1359865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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