Complaint Review: Digi-Key
Theif River Falls, MN 56701
Thief River Falls, Minnesota
United States of America
- Phone: 8003444539
- Category: Cameras & Video
Digi-Key Digi-Key Corporation Purchased a bnc connector package that said QTYof 100 in the description but they SENT ONE ITEM and Charged $24 for USPS shipping for an item that weighs less then an OZ !!! Thief River Falls, Minnesota
*Consumer Comment: Never had a problem in ten years
*Author of original report: Acting inappropriately with them, no, received bad service and misleading pricing for the product and its shipping, yes.
*General Comment: Digi-Key is a quality component provider.
I ordered via my credit card and selected standard UPS shipping.
The item arrived, in a 12in x 12in x 1 in box.
Apparently it had been shipped EXPRESS USPS.
I opened the box to discover A SINGLE BNC CONNNECTOR. The invoice inside stated $12.86 and on my credit card I was billed $38, $24 for SHIPPING!!!!!!
I called to see what the problem was and I was informed that the QTY. listed in the description is the quantity THEY BUY THEM IN....??!?!?!? What?
I also asked about why I was charged $24 to ship a SINGLE, less then an oz, connector, and they said it was shipped USPS EXPRESS which costs $24. The sales person on the phone was less then polite and rudely said that I selected USPS express...which Indeed I did NOT, on MY screen. Perhaps their system has a bug and says otherwise but this was not an item I needed rushed, but enough benefit of the doubt.
Their Misleading descriptions, and apparently RIDICULOUS Pricing makes them a NO GO EVER AGAIN. If paying $12 for a single connector, IT BETTER BE MADE IN THE USA! But no...China, and the lack of quality shows.
Do yourself a favor, PAY LESS, and get LESS hassle elsewhere.
This report was posted on Ripoff Report on 02/09/2011 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/digi-key/thief-river-falls-minnesota-/digi-key-digi-key-corporation-purchased-a-bnc-connector-package-that-said-qtyof-100-in-the-693038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: