Complaint Review: Digital River - Eden Prairie, Minnesota
- Digital River 9625 West 76th St, Suite 150 Eden Prairie,, Minnesota United States of America
- Phone:
- Web:
- Category: Miscellaneous Office Services
Digital River Share*it Digital River Company does not keep its word Eden Prairie,, Minnesota
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I ordered the "registration key" for Password 2000 from Share*it Digital River. The invoice stated it was to be delivered within 48 hours. After four days of not receiving the product I began an extensive e-mail correspondence with them and with the software publisher. After a total of ten days and 5 emails to Share*it and the software publisher (mightsoft), I still had not received the key. When I informed them I would initiate a credit card dispute, they said they would issue a refund within three days. The refund (of course) did not come. I eventually completed a dispute resolution with my credit card company.
It was obvious to me that Share*it Digital River was selling something they don't have. Very poor customer service. Meets all the definition of a "total scam" I will avoid the company in the future
This report was posted on Ripoff Report on 04/19/2011 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/digital-river/eden-prairie-minnesota-55344/digital-river-shareit-digital-river-company-does-not-keep-its-word-eden-prairie-minneso-719379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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