• Report: #674322
Complaint Review:

Direct Commerce Academy

  • Submitted: Wed, December 22, 2010
  • Updated: Wed, December 22, 2010

  • Reported By: Brooke — Phoenix Arizona United States of America
Direct Commerce Academy
Internet United States of America

Direct Commerce Academy dcabiz internet scam Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

This is a summary of how I was scammed:

I received an unsolicited email from Charles Daugherty on 10/14/10 on how to make money from home. They must have accessed my email froman employment websitewhere I have resumes posted because they reference my job search in the email. On 10/14/10, I clicked on the link titled the newspaper article. The newspaper articlesaid it was only $2.97 S&H Fee to find out about the business. I was under the impression the company was going to mail me info (since they used the initials S&H like shipping and handling), and this $2.97 was postage. On 10/14/10, I entered my credit card number and was very careful to make sure I didn't see any other information on the screen that would imply that I was agreeing to any more than the $2.97. A few minutes later (still on 10/14/10), I received a phone call from someone at the internet company who wanted to verify that I placed the order. I asked him if I was only going to be charged the $2.97 and nothing else. (I asked him this question twice.) He promised I was only being charged $2.97, so I authorized him to take payment from my credit card. Instead of something in the mail, I was sent an email with access to a website. I half-heartedly looked at the email, but didn't spend too much time on the website because I still figured they were sending me something in the mail. A few weeks later on 10/28/10, I got my credit card bill and saw I was charged $2.97 on Oct 15, 2010 plus $138.67 on Oct 20, 2010. I went to the website that was listed on my credit card bill next to the charge (www.dcabiz.com). The website said "We assume you are enjoying the program since your 5-day trial has expired, and per the online agreement in our terms and conditions when you signed up, you have now been billed $138.67." (By the way, I typed in this address again today so that I could print out a copy and found that the website no longer exists.) I had no idea what trial offer it was talking about, so on 10/28/10, I called the 1-800-381-1681 number on the screen. I spoke to one representative who told me that I should have known it was only a 5-day trial. I asked her to show me the website that told me I would later be charged $138.67. She told me a website to go to, which was a website I have never seen before. I told her this, and she said it must have been some other website I was on, but it was the same idea. I again insisted that I see whatever agreement it was that I supposedly agreed to, but again she directed me to some website I had never seen before. I then explained to her that money is tight, and thus I would have never agreed to anything that involved $138.67. The representative then told me she would give me back half of the money. I explained I wasn't negotiating and needed all of the money back. She put me on hold to speak to a manager. She came back on the line and told me she could give me back $100. I again told her I needed all of the money back and asked to speak to her manager. The manager (a lady, maybe named Brooke?) got on the line. I explained the same things to her about the fact that I didn't agree to the $138.67 charge. She interrupted me, told me there was nothing she could do, and hung up on me in the middle of me talking. I then called back (moments later),asked for the original representative, and was told I could not talk to her. I asked this new representative if I could at least have the $100 back that the first representative offered. She said per the notes in my file, I had turned down their offer of $100, and therefore would not get back a penny. I asked to speak to another manager. I was not allowed to speak to another manager and was told a second manager denied giving me any money. At this point, I was crying and ended the phone conversation. I received an email later that day (10/28/10) from the direct commerce academy saying that my account was cancelled." Because I have heard horror stories of things happening just like this, I am so careful to read everything on a screen before I give my credit card number to any company. I would have definitely noticed a "prominent" (as they claim) sign on the screen saying I was entering into a 5-day trial and would later be charged an additional $138.67. This company is pulling a scam, and unfortunately, I was a victim. Please help.

This report was posted on Ripoff Report on 12/22/2010 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-commerce-academy/internet/direct-commerce-academy-dcabiz-internet-scam-internet-674322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Direct Commerce Academy

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?