DIRECT EXPRESS The Direct Express® Debit MasterCard®I can't hold them legally responsible, until an investigation is done, to replace stolen money from Debit card. Newark NJ

card is issued by Comerica Bank, pursuant to a license by MasterCard International Incorporated. logo are service marks of the U.S. Department of the Treasury, Bureau of Fiscal Service (used with permission).

When my daugher checked the balance on her card, she learned that someone had created a new email,.  They also had the card delivered to another state.  When her funds were available, they wiped out her money on April 1, 2020. 

Aside from the Coronavirus outbreak issues, she is seeking a temporariy deposit.  The theft of money has caused a hardship.  Trying to reach a Direct Express person, for assistance, is a living nightmare.  We only want justice to resolve restoring the money.  A better system should be in place, to better handled disputes by Direct Express.  Until today, she has had a flawless relationship with Direct Express, since 2008.  Thank you.