Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #594090

Complaint Review: Direct TV - El Segundo California

  • Submitted:
  • Updated:
  • Reported By: ... — Sterling Massachusetts United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Direct TV El Segundo, California United States of America

Direct TV Bad Customer Service-No trial perdiod El Segundo, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I can not believe that you only have 24 hours to test Direct TV product before you can cancel it.

I got Direct because they advertise everywhere how good they are, which unfortunatley did not turn out to be true, COMCAST has a much better HD image, also Direct TV does not work properly every time it rains or snows.

Now, how's a customer suppose to know all this, unless they have the service, COMCAST and Verizon have a 30 days grace/trial period where you can cancel your service free of charge if you are not satisfied with their product. I called Direct TV after 3 days of having the service beacuse I wasn't satisfied, and I was very angry to find out that I only had 24 hours to cancel the service, so now I'm stuck with them unless I pay a cancellation fee of $480 for only 3 days of service that I wasn't satisfied with.

All companies should have a trial/grace period to cancel services I was naive to think Direct TV had that 30 days period just as COMCAST and Verizon do.

SO PLEASE NEW ENGLANDERS DO NOT EVER GET DIRECT TV because they do not stand behind their product, if you came home from work and only had a few minutes of TV, not enough to realize you are not satisfied with their product, then you are in trouble because Direct TV does not care, you have to keep them for the 2 years, I've never heard of anything like it!!

This report was posted on Ripoff Report on 04/17/2010 08:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/el-segundo-california-/direct-tv-bad-customer-service-no-trial-perdiod-el-segundo-california-594090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now