Report: #1010420

Complaint Review: Dish Network

  • Submitted: Thu, February 07, 2013
  • Updated: Mon, February 25, 2013
  • Reported By: Angela — Wise Virginia United States of America
  • Dish Network
    Palatine, IL
    Palatine, Illinois
    United States of America

Dish Network Dish Left Account Open after I requested cancellation and now say I owe balance due. Palatine, Illinois

*UPDATE Employee: Charges

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I had service with Dish in 2010. I called to cancel service in December 2010 when I moved from Lexington, KY to Baltimore, MD. On February 2013 I received a bill from Dish for a past due amount. I called to find out why I was receiving a bill. I was told payments had been made on the account for the past two years until January 2013.

I explained to the agent I had moved to another state and never received any bills for the account for the past two years. I didn't receive a bill until February 2013 when I moved again and put in an address change for my new address.

Dish refuses to file any fraud reports on my behalf and says I am responsible for the amount due. I am being told that I still have to pay the past due amount even after I explained that I requested cancellation two years ago.
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#1 UPDATE Employee


AUTHOR: BeckiB@Dish - (USA)

I apologize for your concerns and would be happy to assist you. Please send me an email at so that I can look into this for you!

Becki Barned
DISH Internet Response Team
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