Dish Network i lost three days of work waiting for instalation and 2 weeks without tv, no one at dish network cares Pasadina California

i am a dish network customer for a few months now,i called to transfer my service from one adress to another and i was told that someone will be here on oct the 13th, 12pm to 5pm.
i called sevrel times to make sure that someone will be here and i was told that evrything looks good and i will be transfer today,but no one got here.
i called to file a complaint i was talking to sevrel pepole like christina,poul,mellisa that was very rude by the way i dont think she needs to talk to customers at all ,they told me that there is nothing they can do and the transfer will now be at oct 18th 8am-12pm and that im getiing a discount of a week for free becouse i dont have the service.
no one got here on that day,this time i was told that they cant see the order but i can be transferd on oct the 20th 12-5 pm. bad bad bad customer service, at that point i wanted to cancel my account,i was told that it can be done for a small fee of $250 for them and $550 for the company that instald the dish.
so now im here one more time waiting again today is the 20th and its 4pm,no one is here yet
i just got of the phone with them,they cant get a hold of the service guy,so they dont know what is going on, i lost three days of work and i cant watch tv yet.
h e l p m e p l e a s e

Shimon
encino, California
U.S.A.