Report: #1020209

Complaint Review: dollar rent a car

  • Submitted: Mon, February 25, 2013
  • Updated: Mon, February 25, 2013
  • Reported By: psc — mcallen Texas United States of America
  • dollar rent a car
    lockbox 2190
    tulsa, Oklahoma
    United States of America

dollar rent a car rip off company tulsa, Oklahoma

*Consumer Comment: Be as "Livid" As You Wish!

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i live in a small town.rented a car at our in our area there  are  no tollways.i travelled to houston.its been ages that i drove hotel  was near a tollway.returned the car ,as scheduled.that was in jan 2013.then,i checked ny credit card late last week.i was in disbelief that there was another charge from dollar rent a car,dated the 7th of feb.then,on feb 23 ,i received a bill from this fraudelent company that i incurred two incidents of not paying the tollway.amount was  50 cent,admin fee was $ 15.they charged me 31 total.I was livid! attempted to dispute charge,but they were not open sat.

so,today i called up and spoke to an arrogant agent.when i tried to speak w/ her supervisor,she told me that he cannot do anything about the charge and was placed on hold for a long time.i called back anew and was placed on hold for a long i hung up.i told the first one that nobody in their branch mentioned the tollway fee.i believe there is no tollway where i live.she told me that she was not present during the transaction ,so she wouldnt believe me. i informed here that there was no booth to pay toll and was told that it is all electronic.on the bill ,it say thy can charge up to 5 occurence per rental.this is just a rip off.i just hope a class action suit will be filed and will join it in a heartbeat!
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This report was posted on Ripoff Report on 02/25/2013 06:59 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Be as "Livid" As You Wish!


Because you don't have a clue what you're talking about!  Did you read the contract you signed?  Did you read the notice the disclosure about TOLL ROADS and YOU running the tolls?  I don't care how long its been since you've driven that route...YOU are the driver and if YOU don't know YOU drove on a tollroad then please get off the road because YOU are a hazard to the public.  YOU drove the car.  YOU used a tollroad.  Be as "livid" as you wish.  Wail all you want about "class action" but the bottom line is YOU were the driver.  YOU ran the tolls.  How sorry does this get???  And no, Einstein, I don't work for them!!!
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