• Report: #379865
Complaint Review:

Doxy Lingerie

  • Submitted: Thu, October 09, 2008
  • Updated: Thu, October 09, 2008

  • Reported By:San Antonio Texas
Doxy Lingerie
www.doxylingerie.com Internet U.S.A.

Doxy Lingerie They stole my money! Internet Internet

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I placed an order for a Halloween costume A LONG TIME AGO. They charged my Mastercard immediately. They ADMITTEDLY never sent my order (which was in stock). After more than a dozen emails were sent to Doxy (only 1 or 2 of which were actually replied to), they agreed to refund my money or offer credit for my purchase. I requested other items be sent as replacements for my order, but never received a reply to my request or the items I requested. After several more emails were sent to Doxy (once again with only 1 or 2 being replied to), I asked that they just refund my money because I was tired of getting the runaround. They never issued a refund as they agreed, which can be and has been confirmed, and I have continuously emailed their customer service, still only receiving a few replies total to my dozens and dozens of emails sent. I just want the money I paid for the items I never received. Why is it so difficult for Doxy to refund one person's payment for items they ADMITTEDLY never sent, especially if they supposedly fill 30,000 orders annually? I have kept track of the emails I have sent and those I have received in response. They said they'd give me back my money....it has been almost TWO YEARS!!!!!

San Antonio, Texas

This report was posted on Ripoff Report on 10/09/2008 05:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/doxy-lingerie/internet/doxy-lingerie-they-stole-my-money-internet-internet-379865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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