Report: #402658

Complaint Review:

  • Submitted: Thu, December 18, 2008
  • Updated: Thu, December 18, 2008
  • Reported By: Fort Smith Arkansas
    1100 Dexter Ave N Ste 100
    Seattle, Washington
    U.S.A. Hosted Webmail Through Seattle Washington

*Author of original report:

Show customers why they should trust your business over your competitors...

Come to find out I was scammed like so many other people that ordered the web site through They advertise free E-mail, well to find out there webmail is a joke. You can only recive mail but you cant use it to reply. So I used the ticket system with a complaint about there webmail. well neeless to say i get this reply: Following a spam problem we had in the past, we no longer allow email relay through our servers. Our advice is to use an email client to manage your emails like Outlook or Outlook Express. Here are the details needed to configure such an email client: Incoming Email server :
Outgoing Email server : Your own ISP outgoing server (usually Email Username : Email Password. Well I tried there advise to find out I got the same problem as there webmail. Recived the mail but still could,nt send or reply to e-mail. Come to find out there webmail uses Horde. Come to find out Horde does not have any Tec support on this issue. Its only a cheap Webmail program that is free to use. You would think would correct there server problem. After all we are paid customers through there service. Instead they want to pass the buck to us. Now I see why has a rating of 7 through the

Fort Smith, Arkansas
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This report was posted on Ripoff Report on 12/18/2008 08:51 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

AUTHOR: Burnett imports - (U.S.A.)

I had to go through my internet provider to set up the settings to recive and send the email. Tec support did not fully explain how to setup Outlook Express,Windows Mail (Vista). I was told only how to setup Incoming mail server, User Name and password. Nothing was said about how to configure the settings etc. Problem has been resolved. You would think there Tec Support would do a better job.
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