Complaint Review: Dwolla - Des Moines Iowa
- Dwolla 1312 Locust, Suite 204 Des Moines, Iowa United States of America
- Phone: 515-462-0047
- Web: https://www.dwolla.com/default.aspx
- Category: Financial Services
Dwolla and you might be called a terrorist!! Des Moines, Iowa
*Consumer Comment: What's your beef?
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Opened an account with this company and had a $240 payment sent to my
account. Soon after I received an email that my account was suspended. When I
inquired about the cause of the suspension I was accused of being a
terrorist!!
I receive mail at a mail receiving agent that many folks use.
This is the exact text of the email:
Mr. *****,
Thank you for your patience. Here is the reason that
your Dwolla Account has been suspended:
Your address matches exactly to an
OFAC (Office of Foreign Assets Control) address listed on their SDN (Specially
Designated Nationals & Blocked Persons) targets to be affiliated with a
known terrorist foundation.
OFAC website - http://www.treasury.gov/about/organizational-structure/offices/P...
OFAC
Resource Center - http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages...
SDN
List that your address matches - http://www.treasury.gov/ofac/downloads/t11sdn.pdf
You
can hit CTRL + F and type your address to find where on the list your address
appears.
We have been instructed to determine whether you are affiliated with the
ALHARAMAIN ISLAMIC FOUNDATION (there are several other known aliases - please
see your address on the SDN list to review them all). Your funds will be held
until we can verify that you are not affiliated with this organization.
Please answer the following questions:
1. Are you affiliated with the
ALHARAMAIN ISLAMIC FOUNDATION?
2. How long have you resided a this current
address?
3. Are you representing yourself or a corporate entity?
Please do not call us to answer these questions. We require that you respond
via email. We appreciate your cooperation, sir.
Ben Murga
Dwolla Support
This report was posted on Ripoff Report on 07/20/2011 02:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dwolla/des-moines-iowa-50309/dwolla-and-you-might-be-called-a-terrorist-des-moines-iowa-755783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
What's your beef?
AUTHOR: Flynrider - (USA)
SUBMITTED: Wednesday, July 20, 2011
Their email seems pretty clear to me. Your address has been flagged by OFAC, so they have no choice but to suspend your account. That's federal law and the Treasury departmartment does not screw around when it comes to OFAC violations. Dwolla would have been stupid not to suspend your account.
If you are not connected with the organization mentioned, you need to contact the Treasury department immediately and get your address off the OFAC list. If any other financial instituions find out that your address is on the list, they will also suspend all accounts. I'd highly recommend keeping some cash handy as this could s****.>
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