Complaint Review: Earthlink
- Category: Attorney Generals
Earthlink Fraud poor service and dreadful customer service ATlanta Georgia
Along the way, I repeatedly requested to contact a US representative, but no dice there.
Finally, in desperation, I cancelled my service. Then, I was billed $89.90 in an "early termination fee." I contact Earthlink and inquired about the fee. I was informed that I had "renewed" my contract for one year in April, and therefore they were charging an early termination fee.
I did not renew my contract in April, but had been a customer for seven years. I told the representative that this was fraudulent, and that I would file a complaint with the California Public Utilities Commission. He promised to refund the fee. I have filed a complaint with the PUC anyway.
Class action, anyone?
This report was posted on Ripoff Report on 07/03/2008 01:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/earthlink/atlanta-georgia/earthlink-fraud-poor-service-and-dreadful-customer-service-atlanta-georgia-347235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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