Complaint Review: Eforcity - Arcadia California
- Eforcity P.O. Box 1368 Arcadia, California U.S.A.
- Phone: 626-246-0203
- Web:
- Category: Miscellaneous Electronics
Eforcity.com ripoff, shipped defective products, would not return, excessive shipping. Arcadia California
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I purchased a cell phone holder from eforcity.com. When it arrived it was defective. I contacted eforcity and they told me to return it via USPS and they would send me another replacement. I did and they sent me another replacement, but it also had the same defect.
I then asked for my money back plus all the shipping charges. They said they would just return the product cost but not all the shipping they charged me, including the shipping I paid to return their defective products back to them.
When speaking initially with the customer service representative, he told me to request a reimbursement for the shipping and he was confident they would return the shipping costs, but weeks later my request was denied.
Gary
San Francisco, California
U.S.A.
This report was posted on Ripoff Report on 12/31/2005 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eforcity/arcadia-california-91077/eforcitycom-ripoff-shipped-defective-products-would-not-return-excessive-shipping-arc-169946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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