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Report: #1501515

Complaint Review: eharmony.com - Los Angeles CA

  • Submitted:
  • Updated:
  • Reported By: Greg — Simi Valley CA United States
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  • eharmony.com 10900 Wilshire Blvd Los Angeles, CA United States

eharmony.com Charged my credit card for a year while I was in a trial period Los Angeles CA

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I had heard all the ads for eharmony and it sounded great so I responded to a trial membership for 1 month. I entered all of the information needed to get started. And I was about 2-3 weeks in when I decided I didn't like it and wasn't going to join.  And I happened to be checking my credit card bill that same day when I noticed eharmony had already charged me $215 for a full year subscription. I contacted them and they refused to issue a refund or admit that they had done anything improper. I don't remember why but I wasn't able to reverse the charge and I was stuck with a year membership.

During that time I was sent approximately 250 matches, but 30% of the matches didn't have a photo with their profile. And 5-10% were well beyond the range I wanted to date in, like Bakersfield and San Diego. I live in Los Angeles.  So to add insult to injury they shut down my account before the year was up and want me to pay another $215 for a year subscription and you can believe I won't be doing that.  And due to fraudulent activity on my card, I have a new number so they can't charge my new card, what a relief.

This report was posted on Ripoff Report on 11/01/2020 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/report/eharmonydotcom/los-angeles-ca-charged-credit-1501515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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