Investigation: EASI, Energy Automation Systems Inc. Feel safe confident & secure doing business with Energy Automation Systems Inc. EASI pledges its commitment to customer satisfaction. Hendersonville Tennessee

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*UPDATE.. Rip-off Report Investigation: Energy Automation Systems Inc- EASI, pledges its commitment to customer satisfaction. Most negative reports proven false & fabricated by competitors verified by Rip-off Report.. excellent business opportunity growing field of industrial energy conservation. Commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

Rip-off Report Investigation:
Editor's UDATE: Positive Rating and Recognition has been given to www.energyautomation.com/method.htm for its commitment to excellence in customer service.

Through many weeks of investigation, in spite of any claims made, Rip-off Report finds Energy Automation Systems Inc (EASI) offers an excellent business opportunity in the growing field of commercial and industrial energy conservation. Consumers can feel confident and secure when doing business with EASI. Rip-off Report found that the company is committed to delivering excellent customer service and supporting its international team of Affiliates. Rip-off Report confirms the majority of the posts about EASI were false and fabricated by competitors and the few legitimate claims made against the company were already resolved by EASI. Affiliates stated their complaint was premature. Despite the fraudulent actions of these individuals who posted the bogus complaints, EASI is committed to identifying and addressing all legitimate issues. Rip-off Report gives EASI a positive rating.

Rip-off Report found that Energy Automation Systems Inc (EASI) designs and installs systems that reduce electrical energy consumption, decrease greenhouse gas emissions and improve power quality in commercial and industrial facilities by enhancing the efficiency of electrical systems. For decades, EASI has provided systems that save businesses up to 30% on electric bills. As the cost of energy rises and concerns about the environment grow, businesses are working hard to reduce energy consumption and greenhouse gas emissions. EASI products are proven to do both. Due to the high demand for its products, EASI offers entrepreneurial individuals the opportunity to become Affiliates and sell and install EASI products as independent business owners. EASI offers Affiliates training programs, technical manuals, annual forums, web resources and access to support staff. EASI and its worldwide team of Affiliates have installed thousands of customized energy conservation systems for clients in more than 60 countries around the world. For information about EASI, visit www.energyautomation.com

Read more about Energy Automation Systems Inc (EASI) Commitment to Excellence and Consumer / Affiliate Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

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NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Energy Automation Systems, Inc. coerced, fraud, deceipt, web of intrigue, Joe Merlo, Alvin Juma, Chris Daniel, Paul Bleiweis, Debbie Brown, Tye Swift, EASI, easi Hendersonville Tennessee

The following statement was in FACT written by Chris Daniel as represented...BUT, the truth is...he was forced, extorted, coerced into writing it under threat of a lawsuit!!!! He had left EASI and was speaking his mind as alot of us still here would like to and he was threatened and made to write this drivel below!!!

Rebuttal UPDATE EX-employee responds
Submitted: 8/10/2003 4:43:32 AM Modified: 8/11/2003 12:15:16 AM

Some Facts About EASI

My name is Chris Daniel and I am the former Marketing Manager for Energy Automation Systems, Inc., headquartered in Hendersonville,Tennessee (June 2002 through May 2003). For months now the character of EASI, its owner and its employees has been debated and the reputation and businesses of many has truly been harmed in the process. I want to take this opportunity to address a few issues.

As a former employee, I know without a doubt that EASI employs some of the hardest working, finest individuals I have ever met. Yet, each and every employee's name was added to this site under the label "crook.". Other postings have been unfairly critical of Mr. Merlo, the owner of EASI.

I have worked alongside John Medina, Tyler Bloomfield, Kathy Harris, Elaine Gilbert, Bill Thiessen and Carol Machado. They care about their jobs and work to make EASI and its dealers successful each and every day. Then you have Bob Depalo, Rafael Larios and Joelle Frasca. These individuals have done so much to improve EASI and to help dealers in the field that it is ludricrous to say anything negative about them. Philip Rastocny and Joey Frasca are probably the hardest working and dedicated people I know. Philip truly cares about energy conservation/the environment and about improving the company. And you will find no one who cares more about doing quality work than Joey.

Then you have Joe Merlo. I can honestly say that I have never met a more personable individual. Yes, Mr. Merlo is a shrewd business man. Yes, Mr. Merlo sells business opportunities and some people do not succeed. And yes, Mr. Merlo is very good at selling. But, I have witnessed countless times when he has given so much of his time and energy to help dealers and their customers. No, he is not perfect and neither is his company. But I do know that he cares about his employees, his dealer network and about making improvements.

EASi is constantly working to improve its infrastructure, the tools it can make available to dealers in the field and the training/support for new and existing dealers. Mr. Merlo continues to spend a great deal to develop software, establish relationships with other companies and explore new energy conservation products to add to his product mix. He also continues to invest heavily to improve existing products.

My point then is this. By blindly making accusations, many individuals suffer. Not only are these accusations damaging to EASI, but they affect everyone associated with energy conservation including successful EASI dealers around the world and other companies involved in the industry. I urge anyone with a complaint to contact EASI directly and try to work with them to resolve any issues you may have. I believe the management team is open to feedback and they try to address problems once they are made aware of them.

One final note. I have been informed that my name has been used or my identify hinted at by individuals distributing bogus information via e-mail and on various web sites. Hopefully this public statement will set the record straight. I do not condone nor support any measures that could harm the reputation of EASI or individuals associated with the company. This statement is made of my own volition without compensation or request from EASI or any of its employees.

Chris - Hendersonville, Tennessee
U.S.A.

Rebuttal UPDATE EX-employee responds
Submitted: 8/12/2003 4:41:28 PM Modified: 8/13/2003 1:39:30 AM

One Final Point to Ponder

After having posted my first response in defense of EASI's employees and owner, I failed to make mention of a few other individuals working for the company. Alvin Juma, an EASI dealer from Kenya, recently joined the staff to learn more about the energy conservation industry. As a dealer, he was very successful in a relatively short amount of time. Since joining the EASI staff, he has become a remarkable asset as the Help Desk Coordinator. Not only does he work long hours during the week answering questions for customers and dealers, you will likely find him in the office most of the weekend. He is a tireless learner and a genuine spirit. Also, I forgot to make mention of another individual who has gracefully handled the unfair criticism of EASI. Dr. Paul Bleiweis, also a former dealer with numerous sales throughout the United States, joined the company as the new president late in 2002. He immediately began addressing a number of problems leftover from a former management team member. In addition, he instituted voluntary manager meetings on the weekends to bring together a team of individuals to identify and correct problems internally and to brainstorm on ways to help dealers in the field. Practically the entire office showed up for these meetings and Dr. Bleiweis, Mr. Merlo and Mr. Rastocny have been very proactive in implementing continuous improvement efforts. He also can be found working throughout the weekend at the corporate office.

My final point is addresses the "issues" a number of dissatisfied dealers have made mention of here in the www.ripoffreport.com forum. While I have no idea of how many installations have been completed in EASI's 25-year history, I have seen the file room containing the completed proposals and it is extensive. Also, I have personally worked with new dealers whose first sales netted a significant profit. One individual with a sales background sold an energy system and cleared over $150,000. Another with an engineering background sold his first job and netted a profit of over $70,000. While this was not typical for the first sale, I want to make clear that these individuals did not take the typical approach. I have also seen a number of new dealers who never tried to approach larger companies...instead opting to stay with very small facilities...each dealer is trained to work a few small facilities to learn the process before moving on to larger prospective clients. Yet, many, for some reason or another, would not or could not make themselves advance their careers/industry knowledge. They continued to work with really small accounts and grew frustrated when the project was not as financially lucrative as they hoped.

I would hope as people read the dissatisfied comments posted on this site, that they try to think about the responsibility that one assumes as a start-up business owner. We do not know how hard certain individuals worked to make their start-up energy conservation businesses successful. We also can not determine how they presented themselves to customers (they may not have made good impressions, may have seemed desperate for a sale, who knows). But I do know that the percentage of EASI dealers who are successful is well above the national average for start-up businesses in the United States. These individuals have a right to ask questions, but is it fair to blast EASI in a public forum when the readership is presented with only one side of the story? I don't believe so. And the number of satisfied EASI dealers and customers wouldn't either.

Again, if you have a problem, contact EASI and explore all the options. If you haven't done this, you should give it a try. I know the management team and they do work with people all the time to help them become successful.

I wish all of the new and existing EASI dealers all the success in the world. I count many of you as friends and enjoyed working with you.

Chris - Hendersonville, Tennessee
U.S.A.

Still chained to my desk!
Castillian Springs, Tennessee
U.S.A.